At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Part-time hours with opportunities for career progression and a supportive work environment.
- Other info: Dynamic role in a fast-paced environment with a focus on safety and hygiene.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
The predicted salary is between 12 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Dungannon employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Customer Service Assistant in the Defence sector, you'll be part of a dynamic team that thrives in a fast-paced environment, with ample opportunities for career progression and recognition for your hard work. Join us in creating memorable experiences for our clients while enjoying a supportive work culture that celebrates diversity and empowers you to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Dungannon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and Compass Group. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering excellent service, which is key for this role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking polished will help convey your enthusiasm for the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant in Dungannon
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in catering or customer service before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Friendly Cover Letter:Your cover letter is your chance to connect with us on a personal level. Share a bit about yourself, why you want to join our team, and how you can contribute to our friendly atmosphere. Keep it light and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and Compass Group UK&I to get a feel for their culture and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested.
✨Show Your Passion
As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered excellent customer service in the past. Highlight your passion for food and people, and don’t shy away from expressing why you want to be part of their team.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, prepare to discuss your experiences working in a team. Think of specific situations where you collaborated effectively or helped a teammate out. This will showcase your ability to thrive in a busy environment.
✨Prepare for Practical Questions
Expect questions about handling cash, food hygiene, and health & safety regulations. Brush up on these topics so you can confidently discuss how you would comply with these standards. Showing that you’re safety-conscious will definitely impress them!
