At a Glance
- Tasks: Lead a dynamic food operation and inspire your team to deliver exceptional service.
- Company: Join Restaurant Associates, a leader in hospitality and food services.
- Benefits: Enjoy free meals, discounts, wellness classes, and career growth opportunities.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while creating memorable food experiences.
- Qualifications: Experience in food service management and strong leadership skills.
The predicted salary is between 35000 - 40000 £ per year.
Deputy General Manager - Earn over £45,000
We're looking for an experienced and passionate Deputy General Manager to lead our Food operation, working closely with the General Manager to deliver an outstanding food service experience.
You'll take overall responsibility for the day‑to‑day management of the contract, ensuring exceptional operational standards, commercial performance, health and safety compliance, and an engaged, high‑performing team.
This is an exciting opportunity for someone who thrives in a fast‑paced environment, enjoys developing people, and is committed to creating memorable food experiences while continually looking for ways to improve and innovate.
- What you'll be doing
- Lead the day‑to‑day operation of the Food contract, ensuring consistently high standards of service.
- Build strong relationships with key stakeholders, providing regular updates and action plans.
- Inspire, coach and develop your team to deliver outstanding customer experiences.
- Promote a positive culture through recognition, engagement and regular team briefings.
- Champion food promotions, merchandising, displays and the overall customer experience.
- Ensure all food outlets are fully stocked, well‑presented and maintained to the expected standard.
- Manage budgets, labour costs, food waste and overall unit performance to achieve commercial targets.
- Maintain the highest standards of health, safety and food safety, ensuring compliance with all company policies and legal requirements.
- Ensure training, risk assessments and health & safety records are kept up to date.
- Investigate and report health & safety incidents, implementing improvements where required.
- Work closely with chef teams to deliver healthy, nutritious, responsibly sourced menus that reflect current food trends.
- What you'll need to succeed
- Experience managing a busy food service, hospitality or catering operation.
- Strong commercial awareness with the ability to manage budgets and measure performance.
- A proven ability to lead, motivate and develop high‑performing teams.
- Excellent communication and relationship‑building skills, with confidence engaging stakeholders at all levels.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- A collaborative approach and the ability to influence and work effectively across different teams.
- Good understanding of health, safety and food safety legislation and best practice.
- Knowledge of industry trends and a willingness to embrace new tools and ways of working.
Benefits
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services.
We work with our partners and collaborate with our clients to achieve great things together.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
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Deputy General Manager NEW Restaurant Associates Posted today £47,314 per year London Operations employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager NEW Restaurant Associates Posted today £47,314 per year London Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager NEW Restaurant Associates Posted today £47,314 per year London Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
