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- Tasks: Lead exceptional food and beverage experiences while managing a dynamic team.
- Company: Join Levy UK & Ireland, a leader in hospitality and food services.
- Benefits: Enjoy healthcare perks, discounts, and generous leave policies.
- Why this job: Be part of a vibrant culture that values diversity and innovation.
- Qualifications: 5+ years in F&B leadership with strong operational and client management skills.
- Other info: Flexible work environment with ongoing training and career development opportunities.
The predicted salary is between 40000 - 60000 £ per year.
Deputy General Manager – Edinburgh – EICC
- £50,000 per annum
- 5 out of 7 days per week
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and an additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during the first year back
- Competitive and supportive family benefits
- Day off for baby’s 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
About the role:
The Deputy General Manager will take full accountability for delivering exceptional food and beverage experiences that reflect the client’s ambitions and adhere to brand standards. This high-profile role requires a dynamic and inspirational leader with a passion for hospitality and a proven track record of operational excellence.
You will lead a well-trained team, balancing innovation with consistency to evolve the offering and enhance guest satisfaction. By aligning with the venue’s vision, values, and culture, you’ll develop and implement a forward-thinking food and drink strategy, ensuring continuous improvement and excellence.
In partnership with the General Manager and the Location Accountant, you will manage budgets, analyze performance data, and optimize operating costs while identifying growth opportunities. Collaborating with wider support teams, you’ll drive innovation, quality, and profitability, positioning the venue and Levy UK&I as leaders in food and hospitality across Edinburgh and beyond.
- Strategic Planning: Collaborate with the General Manager and clients to develop and monitor strategies, ensuring alignment with market trends and competitor activities.
- Operational Leadership: Oversee day-to-day catering operations, ensuring product quality, service standards, and health & safety compliance across the venue.
- Client Relationship Management: Build and maintain strong client relationships, addressing concerns, and supporting broader client initiatives.
- Team Leadership: Manage, recruit, and train staff, fostering a culture of engagement, performance, and compliance.
- Financial Management: Accountable for budgeting, cost control, and profitability, utilizing data analytics to optimize performance.
- Sales and Business Development: Drive growth by identifying opportunities, collaborating with sales teams, and maintaining key client relationships.
- Menu Development: Innovate and develop menu offerings in partnership with culinary teams, ensuring dietary compliance and enhanced customer satisfaction.
- Quality Assurance: Implement and maintain quality control measures, focusing on hygiene, food safety, and continuous improvement.
- Health & Safety: Lead compliance with health and safety regulations, ensuring a safe working environment for all.
- Brand Standards: Uphold and enhance brand standards through consistent delivery and communication across departments.
About you:
- Confident senior leader with 5+ years of experience in F&B, inspiring large operational teams.
- Skilled in managing diverse outlets and business functions.
- Strong presence to engage with clients, peers, and specialists.
- Passionate about people development and team building.
- Focused on food and hospitality with natural flair.
- Experienced in leading projects and change initiatives.
- Comfortable working within brand guidelines to achieve results.
- Excellent communicator with the ability to influence stakeholders at all levels.
- Client-facing experience and P&L accountability with commercial acumen.
- Charismatic, energetic, and confident.
- Flexible leader and team player, adjusting as needed.
- Structured, yet adaptable and resilient in the face of challenges.
- Strong problem-solving skills.
Why Join Us?
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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Deputy General Manager/Head of Operations - EICC employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager/Head of Operations - EICC
✨Tip Number 1
Familiarize yourself with the latest trends in food and beverage operations. Understanding current market dynamics will help you speak confidently about how you can innovate and enhance guest satisfaction during your interview.
✨Tip Number 2
Prepare to discuss your experience in managing diverse teams and how you've successfully led change initiatives in previous roles. Highlight specific examples that demonstrate your leadership style and ability to inspire others.
✨Tip Number 3
Research Levy UK & Ireland's brand standards and values thoroughly. Be ready to articulate how your personal values align with theirs and how you can contribute to maintaining and enhancing these standards.
✨Tip Number 4
Network with professionals in the hospitality industry, especially those who have experience in operational leadership roles. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Deputy General Manager/Head of Operations - EICC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, operational leadership, and client relationship management. Use specific examples that demonstrate your ability to lead teams and drive growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your vision for enhancing guest satisfaction. Mention how your leadership style aligns with the company's values and culture, and provide examples of past successes.
Highlight Financial Acumen: Since the role involves financial management, emphasize your experience with budgeting, cost control, and P&L accountability. Include any relevant metrics or achievements that showcase your ability to optimize performance.
Showcase Team Leadership Skills: Discuss your experience in managing and developing teams. Highlight your approach to fostering engagement and performance, and provide examples of how you've successfully led diverse operational teams in the past.
How to prepare for a job interview at Chartwells - Independent
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created exceptional food and beverage experiences in the past, and how you plan to bring that passion to the role.
✨Demonstrate Leadership Skills
As a Deputy General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in previous roles. Highlight your ability to inspire and engage staff.
✨Discuss Financial Acumen
Since the role involves financial management, come ready to talk about your experience with budgeting, cost control, and profitability. Use data analytics examples to show how you've optimized performance and driven growth in past positions.
✨Prepare for Client Relationship Questions
Client relationship management is key in this role. Think of instances where you've built strong client relationships or resolved issues effectively. Be ready to explain how you would maintain and enhance these relationships in your new position.
