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- Tasks: Provide exceptional reception services and support across various properties.
- Company: Join a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Why this job: Be part of a dynamic team and make a real impact in a collaborative environment.
- Qualifications: Strong communication skills and a positive, adaptable attitude are essential.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 16640 - 23360 £ per year.
We are recruiting a part-time Dedicated Network Receptionist to join our fantastic Rapport team, based on Regent Street and St James. Our client is a global leading property management company, and you will have the opportunity to work in several different types of reception from ground floor to community coordinator and residential, whilst remaining within the same area. We’re looking for someone who enjoys working in a collaborative, sociable environment and takes pride in delivering outstanding service. In return, you’ll gain exposure to an impressive property portfolio, opportunities for development, and the support of a team that values your contribution and celebrates success together.
Type of contract: Part-time, Permanent
Hours: 24 per week (Wednesday-Friday, shift rota basis between 7:30 AM – 8 PM)
Flexibility is key, you’ll play a vital role in ensuring seamless service continuity across the client’s portfolio, providing cover for lunches, holidays, training sessions, and occasional unplanned absences.
Salary: £20,800 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Develop a strong understanding of each building within the client’s portfolio to support flexible coverage.
- Maintain a flexible, can-do attitude across all tasks and locations.
- Anticipate and respond to the needs of clients and visitors.
- Oversee meeting room bookings and ensure they are correctly booked out and turned over.
- Greet and assist all guests and visitors with professionalism and courtesy.
- Provide consistently high standards of service delivery.
- Work proactively and efficiently to ensure timely and reliable support.
- Manage emails and phone calls promptly and professionally.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- A confident, upbeat individual who can adapt quickly and build rapport with ease.
- A positive, outgoing personality with the ability to engage with stakeholders at all levels.
- Take pride in personal presentation and hold strong interpersonal skills.
- Excellent computer literacy and communication skills (verbal and written), with professional phone and email etiquette.
- Self-motivated, able to work independently and manage your own workload effectively.
- A proactive, detail-oriented team player eager to learn and grow.
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Dedicated Network Receptionist - Part-time employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Network Receptionist - Part-time
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media groups related to property management. The more people you know, the better your chances of landing that perfect role!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. Focus on common questions for reception roles and showcase your ability to deliver outstanding service. This will help you feel more confident and prepared when it’s time to shine.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your upbeat and positive nature shine through. Remember, they’re looking for someone who can build rapport easily, so be yourself and engage with them genuinely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you about your dream job!
We think you need these skills to ace Dedicated Network Receptionist - Part-time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. We’re looking for someone who can adapt quickly and build rapport, so share examples that showcase these skills!
Keep It Professional: While we love a friendly tone, remember to maintain professionalism in your written communication. Use clear language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport and their values. Understand their commitment to outstanding service and how they support their team. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Dedicated Network Receptionist, you'll be interacting with various clients and visitors. Prepare examples of how you've successfully built rapport in previous roles. Think about times when you’ve gone above and beyond to provide excellent service, as this will demonstrate your fit for the role.
✨Flexibility is Key
Since the role requires covering different shifts and locations, be ready to discuss your flexibility. Share experiences where you adapted to changing circumstances or took on additional responsibilities. This will highlight your can-do attitude and willingness to support the team.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure you present yourself well during the interview. Dress smartly and maintain a professional appearance, as this reflects your understanding of the importance of personal presentation in the hospitality industry.
