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- Tasks: Welcome guests and ensure a smooth experience during lunch hours across five vibrant buildings.
- Company: Join Rapport Guest Services, a multi-award-winning company in the creative heart of Salford Quays.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Why this job: Be the first impression for visitors and make a real impact in a dynamic environment.
- Qualifications: Warmth, confidence, and a passion for service are key; adaptability is a must!
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
Step into the spotlight of one of the UK’s most vibrant creative and media hubs, where innovation meets energy every day. We are looking for a Dedicated Cover Receptionist to join our exceptional front‑of‑house team in Salford Quays, a dynamic destination buzzing with professionals, visitors, and opportunities. You will become part of a team of 7 outstanding Rapport Ambassadors, supporting with lunch cover, working across five striking buildings that form the heart of this fast‑paced, future‑focused industry.
As the first face people see and the lasting impression they take with them, your role will be pivotal in shaping every guest and client experience. From welcoming visitors with warmth and professionalism to ensuring smooth, seamless service across 5 sites, you will be at the centre of it all, connecting people, spaces, and moments in one of the most inspiring environments in the country.
Type of contract: Part‑time, Permanent
Hours: 20 per week (Monday‑Friday, 10 AM – 2 PM)
Ideal start date: 1 December 2025
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Deliver a warm, professional, and inclusive welcome to every guest, client, and colleague, ensuring a smooth and positive experience throughout the lunch period.
- Manage visitor check‑ins, passes, and general enquiries with confidence, maintaining the same high standards of service across all receptions.
- Provide reliable and flexible cover across multiple buildings, adapting quickly to different teams and environments.
- Work closely with security and facilities teams to keep the reception areas safe, organised, and welcoming at all times.
- Maintain an excellent standard of presentation, ensuring each reception reflects professionalism and care.
- Bring energy, attention to detail, and a genuine passion for service, creating a seamless experience even during the busiest part of the day.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Radiate a natural warmth and confidence that makes every guest feel valued, even during busy lunch hours.
- Stay positive and adaptable when moving between different teams and buildings throughout the day.
- Take pride in personal presentation and consistently represent a professional image.
- Communicate clearly, respectfully, and inclusively with people from all backgrounds.
- Approach each shift with reliability, enthusiasm, and a genuine commitment to creating seamless experiences.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Dedicated Cover Receptionist - Salford Quays, Part-time employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Cover Receptionist - Salford Quays, Part-time
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. The more connections we make, the better our chances of landing that perfect role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. We can help each other refine our answers and boost our confidence before stepping into the spotlight.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your warmth and enthusiasm shine through. Remember, they’re looking for someone who fits their team culture, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who align with our values, so don’t hesitate to put yourself out there!
We think you need these skills to ace Dedicated Cover Receptionist - Salford Quays, Part-time
Some tips for your application 🫡
Show Your Warmth: As a Dedicated Cover Receptionist, your warmth and professionalism are key! Make sure to highlight any previous experience where you’ve welcomed guests or clients. We want to see that you can create a positive first impression!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention how your experience matches our Rapport values, like being brilliant and innovative. This shows us you’re a great fit!
Keep It Professional: Your application is your first chance to impress us, so keep it polished! Pay attention to your presentation and ensure there are no typos or errors. A well-structured application reflects your attention to detail, which is super important in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Company and Its Values
Before your interview, take some time to research Rapport Guest Services and their core values. Understanding their commitment to inclusion and exceptional service will help you align your answers with what they’re looking for in a Dedicated Cover Receptionist.
✨Practice Your Warm Welcome
As the first point of contact, your ability to greet guests warmly is crucial. Practice a friendly introduction and think about how you can make each visitor feel valued, even during busy times. This will show that you embody the Rapport values of creating rapport and being brilliant.
✨Demonstrate Adaptability
Since the role involves working across multiple buildings and teams, be prepared to discuss examples from your past where you’ve successfully adapted to new environments or challenges. Highlighting your flexibility will resonate well with the interviewers.
✨Dress to Impress
Make sure to present yourself professionally on the day of the interview. A polished appearance reflects your understanding of the importance of personal presentation in a front-of-house role. It’s all about making a great first impression!