At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and customer service.
- Company: Join Costa Coffee, a major High Street brand with a focus on individuality.
- Benefits: Enjoy competitive salary, career growth, healthcare perks, and exclusive discounts.
- Other info: Embrace diversity and thrive in a supportive workplace culture.
- Why this job: Make a real impact in a vibrant café environment while advancing your career.
- Qualifications: Passion for customer service and experience in team management required.
The predicted salary is between 30000 - 30000 £ per year.
Costa Coffee is recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Responsibilities- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- Share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa in Cwmbran employer: Chartwells Independent
At Costa Coffee, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and fosters career growth. As an Assistant Manager at The Grange University Hospital in Cwmbran, you'll enjoy a range of benefits including a contributory pension scheme, access to digital healthcare, and exclusive discounts, all while working in a supportive environment that encourages personal development and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the coffee or hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Prepare for the interview by researching Costa Coffee and its values. Show us you’re passionate about exceptional customer service and how you can contribute to creating incredible food experiences. We love candidates who align with our brand!
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or handled challenges. We want to see how you can lead from the front and help your team excel in their roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Compass Group UK&I.
We think you need these skills to ace Assistant Manager - Costa in Cwmbran
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your love for exceptional customer service in your application. We want to see that you’re genuinely excited about creating incredible food experiences!
Tailor Your CV:Don’t just send the same CV everywhere! Tailor it to reflect your experience in managing teams and overseeing operations, especially in a café or restaurant setting. We appreciate when candidates take the time to connect their skills to our needs.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We’re looking for straightforward communication that showcases your organisational skills. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Chartwells Independent
✨Know Your Coffee
As an Assistant Manager at Costa, it's crucial to have a solid understanding of coffee and the products you’ll be serving. Brush up on different coffee types, brewing methods, and the menu offerings. This knowledge will not only impress your interviewers but also show your passion for exceptional food experiences.
✨Showcase Your Leadership Skills
Since you'll be managing a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you motivated your team or resolved conflicts. Highlighting your ability to lead from the front will demonstrate that you're ready to take on the responsibilities of the role.
✨Customer Service is Key
Exceptional customer service is at the heart of Costa's values. Be ready to share stories about how you've gone above and beyond for customers in the past. This will show that you align with their commitment to delivering incredible food experiences and can maintain a positive brand image.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers!
