Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy flexible hours, career progression, and a supportive work culture that celebrates individuality.
- Why this job: Be part of a passionate team delivering exceptional customer experiences in a fast-paced environment.
- Qualifications: A positive attitude, teamwork skills, and a desire to succeed; catering experience is a plus but not essential.
- Other info: Contracted for 17.5 hours per week, working 50.2 weeks a year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 17.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year.
Could you bring your spark to Defence? Here’s what you need to know before applying:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the Defence brand and its values. Understanding what they stand for will help you align your responses during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience in conversations. Even if it's not directly related to catering, emphasising your ability to handle customer queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a position that thrives on a friendly and cooperative environment.
✨Tip Number 4
Prepare to discuss how you manage stress and work under pressure. Given the fast-paced nature of the role, showcasing your ability to stay calm and efficient during busy times will be a big plus.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Highlight your ability to work collaboratively with others, perhaps by discussing a time when you successfully worked as part of a team to achieve a common goal.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy setting, be ready to discuss how you handle pressure. Provide examples of situations where you've thrived under stress, showcasing your time management skills and reliability.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and compliant environment.
