Customer Service Assistant

Customer Service Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to prepare delicious food and create attractive displays while delivering top-notch customer service.
  • Company: Compass Group UK&I supports military and government services, ensuring a friendly environment for all.
  • Benefits: Enjoy flexible part-time hours, opportunities for growth, and a supportive team culture.
  • Why this job: Be part of a passionate team that values individuality and rewards hard work in a dynamic setting.
  • Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
  • Other info: This role is contracted for 50 weeks a year, offering stability and a chance to shine.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 24 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50 weeks per year.

Could you bring your spark to Defence? Here’s what you need to know before applying:

  • Preparing delicious, high-quality food that delights our clients and customers.
  • Creating attractive food and counter displays.
  • Representing Defence and maintaining a positive brand image.
  • Handling cash and operating the cash register.
  • Complying with Food Handling & Hygiene standards.
  • Complying with Health & Safety regulations.

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude.
  • Be an excellent team player.
  • Arrive equipped with a desire to succeed in your role.
  • Thrive working under pressure.
  • Demonstrate outstanding timekeeping and reliability.
  • Have a safety-first mind set.
  • Have experience within a similar catering-related role, but this isn’t essential.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Familiarise yourself with the company culture at StudySmarter and Compass Group UK&I. Understanding their values, especially around teamwork and customer service, will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your enthusiasm for food and customer service in any interactions you have with us. Whether it's through networking or during the interview process, let your passion shine through to demonstrate that you're a great fit for the role.

✨Tip Number 3

Prepare to discuss how you've handled busy environments in the past. Think of specific examples where you thrived under pressure, as this is a key aspect of the Customer Service Assistant role.

✨Tip Number 4

If you have any experience in catering or customer service, be ready to highlight it. Even if it's not extensive, sharing relevant experiences can set you apart and show us your potential to succeed in this role.

We think you need these skills to ace Customer Service Assistant

Customer Service Skills
Teamwork
Time Management
Cash Handling
Food Safety Knowledge
Attention to Detail
Ability to Work Under Pressure
Communication Skills
Positive Attitude
Reliability
Adaptability
Creativity in Food Presentation
Health & Safety Compliance

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any catering-related roles. Emphasise your ability to work in a team and thrive under pressure, as these are key qualities for the position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and how you align with the company's values.

Highlight Key Skills: In your application, clearly outline your skills that match the job description, such as timekeeping, reliability, and a safety-first mindset. Use bullet points for clarity and impact.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Chartwells Independent

✨Show Your Passion for Food and People

Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your love for working with people and how you can contribute to creating a positive dining experience.

✨Demonstrate Team Spirit

As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss examples of how you've successfully worked in a team environment, especially under pressure, and how you support your colleagues.

✨Highlight Your Reliability

Reliability and timekeeping are key traits for this role. Be ready to talk about your punctuality and how you manage your time effectively, especially in busy situations. This will show that you take your responsibilities seriously.

✨Understand Health & Safety Standards

Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will demonstrate your commitment to maintaining a safe and compliant work environment.

Customer Service Assistant
Chartwells Independent
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