At a Glance
- Tasks: Be the friendly face of our company, welcoming clients and managing their queries.
- Company: Join Rapport, a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Permanent, full-time roles with opportunities for personal and professional growth.
- Why this job: Make a real impact by delivering exceptional service in a dynamic environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 24000 - 36000 € per year.
Rapport is recruiting Corporate Receptionists and Client Services Ambassadors who are passionate about delivering a great service to our clients and their visitors. We would like to invite you to our recruitment event on Saturday, the 17th of January 2026, 9:30 AM to 1:30 PM. Further details to be confirmed. Shortlisted applicants will be offered an appointment slot, so please keep an eye out for the invitation (please check your junk folder).
We are recruiting for various contracts with offices in the West End, Canary Wharf, St James' and the City of London. We have both static roles, where you will be permanently based at the same site, and 'network' roles, where you will cover roles at a number of different sites. Please note, this is invite only as there are a limited amount of spaces.
Type of contract: All our roles are Permanent, Full-time
Hours: 40 per week (Monday-Friday)
Holiday allowance: 20 days + bank holidays
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Corporate Receptionist Recruitment Event - 17 January 2026 NEW Rapport Posted today £34,000 per[...] employer: Chartwells Independent
Rapport is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and professional growth. With permanent, full-time roles across prestigious locations in London, employees benefit from competitive salaries, generous holiday allowances, and a range of perks including travel discounts and wellness programmes. Join us to be part of a supportive team that values innovation and community engagement, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist Recruitment Event - 17 January 2026 NEW Rapport Posted today £34,000 per[...]
✨Tip Number 1
Get ready for the recruitment event by researching Rapport and their values. Knowing what they stand for will help you connect with them during your conversations. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your elevator pitch! You’ll want to make a great first impression, so summarise your experience and why you’re excited about the Corporate Receptionist role in a few sentences. Keep it concise and engaging!
✨Tip Number 3
Dress to impress! Since you'll be the first point of contact for clients, looking professional is key. Choose an outfit that reflects the company culture while still making you feel confident.
✨Tip Number 4
Don’t forget to follow up after the event! A quick thank-you email to the recruiters can set you apart from other candidates. It shows your enthusiasm and keeps you on their radar for future opportunities.
We think you need these skills to ace Corporate Receptionist Recruitment Event - 17 January 2026 NEW Rapport Posted today £34,000 per[...]
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Corporate Receptionist role. Highlight your customer service experience and how it aligns with our values at Rapport. We want to see how you can create rapport and be brilliant in your approach!
Show Off Your Communication Skills:Since communication is key in this role, use clear and concise language in your application. We love candidates who can express themselves well, so don’t hold back on showcasing your excellent communication skills right from the start!
Be Detail-Oriented:Pay attention to the details in your application. Double-check for any typos or errors, as we value a great eye for detail. A polished application reflects your organisational skills and professionalism, which are crucial for the role.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being shortlisted. It’s the easiest way for us to keep track of your application, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before the interview, take some time to research Rapport and its values. Understand their commitment to customer service and how they create a welcoming environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations with grace.
✨Dress to Impress
First impressions matter! Dress professionally and ensure your appearance reflects the high standards of service that Rapport upholds. A polished look can set the tone for a positive interview experience.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
