At a Glance
- Tasks: Be the friendly face of our company, welcoming guests and providing top-notch service.
- Company: Join Rapport, a leading guest services provider with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Part-time role with flexible hours and opportunities for personal and professional growth.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Outgoing personality, excellent English skills, and a passion for guest service.
The predicted salary is between 21169 - 21169 £ per year.
We are looking for a Corporate Receptionist to join our Rapport team, based in London Victoria. Responsible for the ground floor reception, you will be the first point of contact for all guests entering the building, conducting visitor check-in, administration, and lobby hosting. You will be working across 3 buildings within the shift, all located within very close proximity. Our contract extends across Victoria and London city, meaning you would be part of a team of approximately 40 Rapport Ambassadors. The client is one of Europe’s largest property companies that builds and invests in buildings, spaces, and partnerships to create sustainable places, connect communities, and realise potential. As a receptionist, you will play a crucial role in providing the highest level of service and care to the client, its customers, guests and service partners in line with service level agreements and set policies and procedures.
Type of contract: Part-time, Permanent
Hours: 25 per week (Monday-Friday, shift rota basis between 10 AM – 3 PM)
Salary: £21,169 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner in line with brand standards.
- Maintaining the necessary awareness of building facilities to advise and direct guests appropriately.
- Ensuring that all attendees are pre‑registered and that bookings without names are reconfirmed on the day.
- Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner.
- Supporting different buildings, depending on the demand of the operation.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have an excellent command of English, verbal and written.
- Be creative, proactive, organised, detail‑oriented, process‑driven, and resourceful with a can‑do attitude.
- Have the ability to work independently and as part of a large team.
- Display excellent personal presentation and interpersonal skills.
- Have passion to deliver excellent guest service in everything that they do.
- Preferably have previous experience in front‑of‑house within a luxury hotel, premium airlines, or a corporate business environment.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist - Part time NEW Rapport Posted today £21,169 per year London Reception/C[...] employer: Chartwells Independent
Rapport Guest Services is an exceptional employer, offering a vibrant work culture in the heart of London Victoria. As a Corporate Receptionist, you will enjoy a range of benefits including exclusive discounts, wellness programs, and a contributory pension scheme, all while being part of a supportive team dedicated to personal and professional growth. With a commitment to inclusion and community engagement, this role provides a meaningful opportunity to make a positive impact while delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - Part time NEW Rapport Posted today £21,169 per year London Reception/C[...]
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chartwells Independent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Corporate Receptionist - Part time NEW Rapport Posted today £21,169 per year London Reception/C[...]
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chartwells Independent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chartwells Independent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chartwells Independent get a sense of who you are beyond your experience!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chartwells Independent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
