At a Glance
- Tasks: Create positive first impressions and deliver exceptional hospitality as a Corporate Receptionist.
- Company: Join a multinational professional services network, part of the Big Four accounting firms.
- Benefits: Enjoy travel discounts, a lunch allowance, wellness programs, and a contributory pension scheme.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be the face of the company and shape outstanding workplace experiences for guests.
- Qualifications: Customer service or hospitality experience with a passion for making guests feel valued.
The predicted salary is between 19900 - 23800 £ per year.
Overview
We are looking for a brilliant Corporate Receptionist to join our team based in Nottingham. Our client is a multinational professional services network, and one of the Big Four accounting organisations. This is a stand-alone position offering the perfect platform for someone who thrives on creating positive first impressions, building genuine relationships, and delivering exceptional hospitality. From managing meeting room set-ups to ensuring every guest feels valued, you will play a key role in shaping an outstanding workplace experience.
The successful candidate will hold the job title of Client Support Services Ambassador.
Type of contract: Full-time, Permanent
Hours: 35 per week (Monday-Friday; 8:30 AM to 4:30 PM)
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer a £5 per day lunch allowance.
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Deliver a five-star front-of-house experience, warmly welcoming guests, anticipating needs, and ensuring every visit runs seamlessly.
- Manage the full client journey, from registration and host notifications to meeting room coordination and visitor escorting.
- Maintain immaculate reception, meeting, and hospitality areas, ensuring rooms are set up, stocked, and presented to the highest standard.
- Support hospitality services by preparing and serving refreshments, coordinating catering orders, and keeping equipment and tea points in good order.
- Oversee facilities-related tasks such as post handling, access pass management, and reporting maintenance or safety issues promptly.
- Provide first-line support for AV and meeting technology, liaising with IT or facilities teams as required.
- Collaborate with colleagues and service partners to ensure efficiency, discretion, and exceptional client care at all times.
- Contribute to continuous improvement by suggesting innovative ways to enhance services, sustainability, and client satisfaction.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Thrive in a dynamic front-of-house environment, bringing warmth, professionalism, and a genuine passion for outstanding service.
- Stay organised and self-motivated, confidently managing responsibilities and delivering excellence in a stand-alone role.
- Approach every task with positivity, reliability, and strong work ethics, taking pride in maintaining high standards.
- Enjoy hands-on tasks such as meeting room and event set-ups, ensuring every space is prepared to perfection.
- Bring experience in customer service or hospitality, with a natural ability to make every guest feel valued and welcome.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Location
Nottingham
Corporate Receptionist - Nottingham NEW Rapport Posted today £23,933 per year Nottingham Recept[...] employer: Chartwells Independent
Join Rapport Guest Services as a Corporate Receptionist in Nottingham, where you'll be part of a multi-award-winning team dedicated to delivering exceptional hospitality. Enjoy a supportive work culture that prioritises employee wellbeing, offers extensive learning and development opportunities, and celebrates your contributions through WOW Awards. With benefits like exclusive discounts, a contributory pension scheme, and a paid day off for community service, this role provides a fulfilling environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist - Nottingham NEW Rapport Posted today £23,933 per year Nottingham Recept[...]
✨Tip Number 1
Get to know the company! Research Rapport and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Practice your hospitality skills! Since the role is all about creating a welcoming environment, think of scenarios where you can demonstrate your ability to make guests feel valued. Role-play with friends or family to build confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Rapport. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more roles that match your skills and interests. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Corporate Receptionist - Nottingham NEW Rapport Posted today £23,933 per year Nottingham Recept[...]
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and client care. A warm and engaging tone can make a great first impression.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Corporate Receptionist role. Focus on your customer service skills and any previous roles where you’ve created positive experiences for guests or clients.
Be Specific in Your Cover Letter:In your cover letter, be specific about why you want to join us at Rapport and how you embody our values. Mention any particular experiences that demonstrate your ability to create rapport and deliver exceptional service.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services and their values. Understand their commitment to exceptional service and how they create positive experiences for clients. This will help you align your answers with what they’re looking for.
✨Showcase Your Hospitality Skills
As a Corporate Receptionist, your ability to create a welcoming atmosphere is key. Prepare examples from your past experiences where you’ve gone above and beyond to make guests feel valued. Highlight any specific situations that demonstrate your customer service skills.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle various front-of-house situations. Think about scenarios like managing a busy reception area or dealing with difficult guests. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for professional development, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
