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- Tasks: Provide versatile front-of-house support across multiple locations in London.
- Company: Join a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Flexible hours with opportunities for overtime and community support initiatives.
- Why this job: Be part of a dynamic team that values adaptability and exceptional customer service.
- Qualifications: Customer-facing experience and strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
If you enjoy variety and a fast‑paced working style, our Corporate Receptionist (Mobile) role could be the perfect fit. You’ll be joining our dynamic Network Team, a collaborative group that supports more than 100 client locations by providing seamless cover during holidays, training, and other operational absences. Full training on all systems and processes will be provided before you step onto any site, ensuring you feel confident and prepared.
While the role can be demanding at times, you’ll be part of an inclusive, forward‑thinking organisation that values adaptability, teamwork, and continuous improvement. It’s a great fit for someone who is flexible, people‑focused, and thrives in a supportive team environment.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability.
Location: This position requires travel across multiple locations throughout London and the M25, including the West End, the City, Canary Wharf, and Greater London.
Main responsibilities:
- Provide versatile front‑of‑house support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk functions.
- Handle guest enquiries promptly and professionally, ensuring a smooth and positive experience.
- Manage all incoming and outgoing calls with confidence and a high standard of professionalism.
- Collaborate closely with internal teams and external service partners to deliver a seamless, high‑quality guest journey.
- Demonstrate flexibility and adaptability as responsibilities evolve, including adjustments to shifts or work locations.
The ideal candidate will:
- Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Show flexibility when it comes to travel across London and the M25.
- Bring a minimum of one year’s customer‑facing experience in a fast‑paced environment, such as a five‑star hotel, corporate setting, or luxury venue.
- Show genuine passion and drive for delivering exceptional customer service.
- Communicate confidently with an excellent command of written and spoken English.
- Demonstrate strong proficiency in MS Word, Excel, and similar software tools.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
About us: Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Corporate Receptionist (Mobile) employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist (Mobile)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. It’ll help you feel more confident and ready to tackle those tricky questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look sharp and professional. It shows you’re serious about the role and respect the company’s culture.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Corporate Receptionist (Mobile)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Experience: Make sure to highlight your customer-facing experience in fast-paced environments. We’re looking for someone who can handle a variety of tasks, so give us examples that showcase your adaptability and teamwork skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about us and the position there!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Corporate Receptionist (Mobile) role. Familiarise yourself with the responsibilities, such as providing front-of-house support and managing guest enquiries. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences that highlight your ability to handle guest enquiries and manage calls professionally. Think of specific situations where you went above and beyond to create a positive experience.
✨Emphasise Flexibility and Adaptability
Given the dynamic nature of the job, be ready to discuss how you've successfully adapted to changing environments in previous roles. Share instances where you had to adjust your schedule or approach to meet business needs, showcasing your flexibility and teamwork.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within Rapport Guest Services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.