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- Tasks: Lead Soft Facilities Management services, ensuring operational excellence and enhancing patient experiences.
- Company: Join a leading partner of the NHS, committed to high-quality healthcare environments.
- Benefits: Competitive salary, pension scheme, discounts on travel and groceries, wellness classes.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Senior leadership experience in Soft FM, strong commercial acumen, excellent communication skills.
- Other info: Embrace diversity and thrive in a supportive, inclusive culture.
The predicted salary is between 73000 - 109000 £ per year.
Contract Director – Soft Facilities Management
Location: Cambridge
Salary: Competitive + benefits
We are proud to partner with the NHS to deliver high-quality Soft Facilities Management (FM) services, with a strong emphasis on cleaning, to create safe, welcoming, and well-managed healthcare environments. As we continue to grow, we are seeking experienced and commercially minded Contract Directors to lead the delivery of our full range of Soft FM services across hospital sites.
This is a pivotal leadership role, responsible for ensuring operational excellence across cleaning, catering, portering and retail services—while driving commercial performance, enhancing patient and visitor experiences, and building trusted partnerships with NHS teams.
Key Responsibilities
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Commercial Management: Lead financial performance across Soft FM and retail operations, overseeing budgets, forecasting, and cost control while maximising revenue opportunities.
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Contract Management: Ensure compliance with SLAs, KPIs, and NHS standards across all services, driving consistent quality and value.
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Operational Excellence: Oversee day-to-day service delivery, embedding high standards in safety, quality, and customer satisfaction.
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Stakeholder Engagement: Build strong, collaborative relationships with NHS partners, service providers, and suppliers.
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Team Leadership: Inspire and develop high-performing teams, fostering a culture of accountability, inclusion, and continuous improvement.
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Risk Management: Proactively identify and mitigate operational and financial risks, ensuring safe and secure environments for patients, staff, and visitors.
Qualifications & Experience
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Proven senior leadership experience in Soft FM contract management, ideally in healthcare.
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Strong commercial and financial acumen with a record of driving efficiency and revenue growth.
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Skilled in contract management, with experience overseeing large-scale service delivery.
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A people-focused leader with excellent communication, negotiation, and stakeholder management skills.
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Committed to delivering outstanding customer service in complex and high-pressure environments.
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Strategic thinker with strong problem-solving and decision-making ability.
What We Offer:
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\’s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive – Diversity is Our Strength!
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Contract Director NEW Medirest Posted yesterday £91,027.20 per year Addenbrookes Central Functions employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director NEW Medirest Posted yesterday £91,027.20 per year Addenbrookes Central Functions
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Medirest and understanding their values and services. Tailor your responses to highlight how your experience aligns with their mission of delivering high-quality Soft FM services. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your leadership style and how you’ve driven operational excellence in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Medirest. Let’s get you that dream job!
We think you need these skills to ace Contract Director NEW Medirest Posted yesterday £91,027.20 per year Addenbrookes Central Functions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Contract Director role. Highlight your leadership in Soft FM and any relevant achievements in healthcare settings to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about Soft Facilities Management and how your experience aligns with our mission to enhance patient and visitor experiences.
Showcase Your Commercial Acumen: Since this role involves financial performance, be sure to include examples of how you've successfully managed budgets and driven revenue growth in previous positions. We love seeing those numbers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Chartwells Independent
✨Know Your Numbers
As a Contract Director, you'll need to demonstrate your financial acumen. Brush up on key metrics related to Soft FM services, such as budget management and cost control. Be ready to discuss how you've maximised revenue opportunities in previous roles.
✨Showcase Your Leadership Style
This role requires strong team leadership skills. Prepare examples of how you've inspired and developed high-performing teams in the past. Think about specific situations where you fostered a culture of accountability and continuous improvement.
✨Understand Stakeholder Engagement
Building relationships with NHS partners is crucial. Familiarise yourself with the NHS's operational standards and be prepared to discuss how you've successfully engaged stakeholders in previous positions. Highlight your communication and negotiation skills.
✨Prepare for Operational Excellence Questions
Expect questions about ensuring compliance with SLAs and KPIs. Have examples ready that illustrate your experience in overseeing service delivery while maintaining high safety and quality standards. Show them you can handle high-pressure environments with ease.
