At a Glance
- Tasks: Manage compliance systems and ensure operational excellence in a fast-paced government environment.
- Company: Join a prestigious government team at GOGGS, focused on service quality.
- Benefits: Enjoy a comprehensive benefits package, including discounts and wellness classes.
- Other info: Ongoing training and development opportunities available.
- Why this job: Make a real impact on compliance standards while developing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Government Offices, Great George Street (GOGGS)
Sector: Government Services (ESS)
About the Role
We’re looking for a highly organized and detail-driven Compliance Manager to join our team at GOGGS. This is a pivotal role responsible for ensuring operational excellence, regulatory compliance, and high-quality service delivery across the contract. You’ll play a key part in keeping operations running smoothly, maintaining compliance standards, and supporting both frontline teams and senior stakeholders. If you’re proactive, analytical, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
What You'll Be Doing
- Oversee and manage office and compliance systems, processes, and procedures
- Work closely with operational teams to ensure services meet contractual KPIs and standards
- Monitor performance, produce reports, and identify opportunities for continuous improvement
- Manage cleaning services delivery, ensuring compliance with onsite KPIs and specifications
- Maintain accurate service records and produce monthly reports for invoicing and additional works
- Support payroll processes, including wage data input and attendance tracking
- Administer the OurTime Time & Attendance system, ensuring accurate data, compliance, and payroll support
- Monitor helpdesk systems, allocate reactive tasks, and ensure timely completion
- Conduct site inspections, reporting any maintenance or compliance issues
- Ensure full adherence to Health & Safety standards (COSHH, PPE, manual handling, fire safety)
- Provide general office and administrative support, including HR-related tasks and note-taking
- Deliver excellent customer service and resolve client queries effectively
Essential Skills & Experience
- Strong written and verbal communication skills
- Excellent organization, planning, and time management abilities
- High attention to detail and accuracy
- Ability to work independently and collaboratively
- Experience or understanding of compliance, operations, or logistics coordination
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong interpersonal and customer service skills
- A positive, proactive “can‑do” attitude
- High level of integrity and discretion when handling sensitive information
Desirable
- Previous experience in a compliance or senior administrative role
- Business Administration qualification (Level 2 or equivalent)
- Experience with time & attendance or payroll systems (e.g., OurTime)
Why Join Us?
- Be part of a high-performing team within a prestigious government environment
- Opportunity to make a real impact on service quality and compliance standards
- A varied role combining operations, compliance, and administration
- Ongoing training and development opportunities
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Receive cash rewards each time you spend and use them on a wide range of brands
- Free wellness, mindfulness and exercise classes
- Opportunity to share all discounts and offers with friends and families
Equal Opportunities
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Compliance Manager employer: Chartwells Independent
Join us at the Government Offices, Great George Street, where you will be part of a high-performing team dedicated to operational excellence and compliance in a prestigious government environment. We offer a comprehensive benefits package, ongoing training, and development opportunities, ensuring that you can grow your career while making a meaningful impact on service quality. Our inclusive work culture values diversity and empowers every individual to thrive, making it an excellent place for motivated professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the compliance field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its compliance standards. Be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your attention to detail and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Compliance Manager role. Highlight your relevant experience in compliance, operations, and any specific skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through. We love a bit of character!
Highlight Your Attention to Detail:As a Compliance Manager, attention to detail is crucial. Use your application to demonstrate how you've successfully managed compliance or operational tasks in the past. We’re looking for those who can spot the little things that matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Chartwells Independent
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations relevant to the role. Familiarise yourself with key terms and processes that are specific to government services. This will show your potential employer that you're not just a good fit, but that you’re genuinely interested in the field.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed compliance systems or processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your ability to keep operations running smoothly and meet KPIs.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to compliance issues or operational challenges. Think about how you would handle these scenarios in advance, focusing on your analytical skills and proactive approach to problem-solving.
✨Highlight Your Communication Skills
Since this role involves working closely with various teams and stakeholders, be prepared to discuss how you’ve effectively communicated in previous roles. Share specific instances where your communication made a difference in achieving compliance or operational goals.
