At a Glance
- Tasks: Manage compliance systems and ensure operational excellence in a fast-paced government environment.
- Company: Join a prestigious government office with a high-performing team.
- Benefits: Comprehensive benefits package, including discounts, wellness classes, and career development opportunities.
- Other info: Diverse and inclusive workplace that values your unique talents and promotes career advancement.
- Why this job: Make a real impact on service quality and compliance standards while growing your career.
- Qualifications: Strong communication skills, attention to detail, and experience in compliance or administration.
The predicted salary is between 30000 - 40000 £ per year.
Location: Government Offices, Great George Street (GOGGS)
Sector: Government Services (ESS)
About the Role
We’re looking for a highly organized and detail-driven Compliance Manager to join our team at GOGGS. This is a pivotal role responsible for ensuring operational excellence, regulatory compliance, and high-quality service delivery across the contract. You’ll play a key part in keeping operations running smoothly, maintaining compliance standards, and supporting both frontline teams and senior stakeholders. If you’re proactive, analytical, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
What You'll Be Doing
- Oversee and manage office and compliance systems, processes, and procedures
- Work closely with operational teams to ensure services meet contractual KPIs and standards
- Monitor performance, produce reports, and identify opportunities for continuous improvement
- Manage cleaning services delivery, ensuring compliance with onsite KPIs and specifications
- Maintain accurate service records and produce monthly reports for invoicing and additional works
- Support payroll processes, including wage data input and attendance tracking
- Administer the OurTime Time & Attendance system, ensuring accurate data, compliance, and payroll support
- Monitor helpdesk systems, allocate reactive tasks, and ensure timely completion
- Conduct site inspections, reporting any maintenance or compliance issues
- Ensure full adherence to Health & Safety standards (COSHH, PPE, manual handling, fire safety)
- Provide general office and administrative support, including HR-related tasks and note-taking
- Deliver excellent customer service and resolve client queries effectively
Essential Skills & Experience
- Strong written and verbal communication skills
- Excellent organization, planning, and time management abilities
- High attention to detail and accuracy
- Ability to work independently and collaboratively
- Experience or understanding of compliance, operations, or logistics coordination
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Strong interpersonal and customer service skills
- A positive, proactive “can‑do” attitude
- High level of integrity and discretion when handling sensitive information
Desirable
- Previous experience in a compliance or senior administrative role
- Business Administration qualification (Level 2 or equivalent)
- Experience with time & attendance or payroll systems (e.g., OurTime)
Why Join Us?
- Be part of a high-performing team within a prestigious government environment
- Opportunity to make a real impact on service quality and compliance standards
- A varied role combining operations, compliance, and administration
- Ongoing training and development opportunities
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Receive cash rewards each time you spend and use them on a wide range of brands
- Free wellness, mindfulness and exercise classes
- Opportunity to share all discounts and offers with friends and families
Equal Opportunities
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Compliance Manager employer: Chartwells Independent
Join us at the Government Offices on Great George Street, where we pride ourselves on being an excellent employer committed to operational excellence and regulatory compliance. Our dynamic work culture fosters collaboration and continuous improvement, offering you the chance to make a meaningful impact while enjoying comprehensive benefits, ongoing training, and career development opportunities. With a focus on diversity and inclusion, we ensure that every team member feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at GOGGS. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its compliance standards. Show us you’re not just a fit for the role but also passionate about making a difference in the government services sector.
✨Tip Number 3
Practice your responses to common interview questions, especially around compliance and operational excellence. We want to see your analytical skills shine through, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at GOGGS.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Compliance Manager role. Highlight your relevant experience in compliance, operations, and any specific skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since strong written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application. We love a good story, so feel free to share examples of how you've effectively communicated in past roles.
Highlight Your Attention to Detail:As a Compliance Manager, attention to detail is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’re meticulous right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Chartwells Independent
✨Know Your Compliance Stuff
Make sure you brush up on compliance regulations and standards relevant to the role. Familiarise yourself with key terms and processes that are specific to the government sector, as this will show your understanding and commitment to the position.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed compliance systems or processes in the past. Highlight your attention to detail and ability to maintain accurate records, as these are crucial for the Compliance Manager role.
✨Demonstrate Your Communication Skills
Since strong written and verbal communication is essential, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with both frontline teams and senior stakeholders in previous roles.
✨Be Proactive and Positive
Exude a 'can-do' attitude during the interview. Share instances where you've taken initiative to improve compliance or operational processes, and be prepared to discuss how you handle challenges in a fast-paced environment.
