Floor Manager in City of Westminster

Floor Manager in City of Westminster

City of Westminster Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Chartwells Independent

At a Glance

  • Tasks: Oversee catering operations and deliver exceptional food experiences.
  • Company: Join a diverse team at CH&CO, part of Compass Group UK&I.
  • Benefits: Enjoy great training, wellbeing support, and holiday purchase options.
  • Other info: Flexible shifts and a supportive environment for personal development.
  • Why this job: Make a real impact in a role that celebrates individuality and career growth.
  • Qualifications: Experience in catering management and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

We're recruiting an experienced Assistant Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 37.5 hours per week. As an Assistant Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

  • Great operational training and development
  • Life assurance scheme
  • Personal Development and Training opportunities - We are passionate about our growing team
  • A great wellbeing strategy - including access to our Employee Assistance Programme
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Access to some great high street discount vouchers

Here’s an idea of what your shift patterns will be: Variable shifts.

Your key responsibilities will include:

  • Liaising between the team and manager to ensure we continually exceed expectations
  • Motivating the team to keep everyone on task
  • Assisting the manager with managing inventories, monitoring budgets and implementing action plans
  • Managing the tills and processing payments
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Assisting with paperwork when required
  • Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Catering Manager will:

  • Be passionate about exceptional customer service
  • Have previous experience in a similar role
  • Have experience managing teams
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Floor Manager in City of Westminster employer: Chartwells Independent

At CH&CO, part of Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. With a strong focus on employee wellbeing, comprehensive training opportunities, and a vibrant work culture that celebrates diversity, we ensure that our staff feel valued and empowered to excel in their roles. Join us in delivering outstanding food experiences while enjoying a range of benefits, including a holiday purchase scheme and access to high street discounts.

Chartwells Independent

Contact Details:

Chartwells Independent Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager in City of Westminster

Tip Number 1

Network like a pro! Reach out to your connections in the catering industry and let them know you're on the lookout for an Assistant Catering Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.

Tip Number 3

Showcase your passion for food and service during interviews! Share specific examples of how you've gone above and beyond in previous roles. This will help you stand out as a candidate who truly cares about delivering exceptional experiences.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.

We think you need these skills to ace Floor Manager in City of Westminster

Customer Service
Team Management
Communication Skills
Organisational Skills
Inventory Management
Budget Monitoring
Training and Development

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for exceptional food and customer service shine through. We want to see how excited you are about the role and what makes you a great fit for our team!

Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in catering management. We love seeing specific examples of how you've motivated teams or improved service operations in your previous roles.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Chartwells Independent

Know Your Stuff

Before the interview, make sure you’re familiar with the company’s values and their approach to customer service. Research CH&CO and Compass Group UK&I to understand their mission and how they celebrate individuality. This will help you align your answers with what they’re looking for.

Showcase Your Experience

Be ready to discuss your previous roles in catering management. Highlight specific examples where you’ve successfully motivated a team or improved service operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their training programmes or how they support employee development, which ties back to their commitment to investing in people.

Be Yourself

Remember, they want to see the real you! Be authentic and let your passion for exceptional food and customer service shine through. Share your personal experiences and what drives you in this industry, as they value individuality and want to know what makes you tick.