Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a welcoming environment and deliver exceptional guest experiences.
- Company: Join Rapport, a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, free meals, wellness programs, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you!
- Why this job: Be the face of luxury service and make memorable impressions every day.
- Qualifications: Customer service experience and excellent interpersonal skills are essential.
The predicted salary is between 36400 - 36400 £ per year.
We are hiring for a Corporate Receptionist to join our incredible team at Rapport. You will be part of a team of 5 working alongside our client who is an American global investment company. This is an incredible workspace, where the team deliver luxury experiences to clients and visitors. This is the ideal role for someone who has an incredible ability to build strong relationships with everyone they meet, while at the same time being able to provide unique guest experiences. You will be a vital member of a highly professional team, committed to providing outstanding service and memorable experiences across two client‑facing receptions and 17 meeting rooms.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 7 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, complimentary daily breakfast and lunch in the restaurant, as well as snacks and barista beverages!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Creating a welcoming environment. The reception is the face of the business, setting the tone for guests and staff from the moment they step out of the lifts, and saying goodbye with a smile.
- Booking the client meeting rooms and supporting the catering team with the room set‑up.
- Assisting with internal and external events.
- Working effectively with the ground floor team to ensure a seamless guest experience.
- Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building.
- Working with the hospitality team, and other service providers to ensure the delivery of an exceptional service.
- Handling all internal and external calls and emails in a professional and timely manner.
- Always adopting a flexible and adaptable approach when dealing with ad‑hoc duties as required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Ideally, have previous customer service experience within a five‑star establishment (e.g., luxury hotel, premium airline, or corporate environment).
- Be passionate and driven to deliver the very highest levels of customer service.
- Have great interpersonal skills, an outgoing and vibrant personality.
- Demonstrate an excellent command of the English language, both in verbal and written communication.
- Be proficient in MS Word, Excel and other similar software packages.
- Understand professional etiquette.
- Possess a high level of attention to detail.
- Flexible, proactive, and a genuine passion for helping others.
- Have the ability to work well under pressure and act both proactively and intuitively.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com.
Corporate Receptionist NEW Rapport Posted today £36,400 per year Mayfair Reception/Concierge in City of Westminster employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist NEW Rapport Posted today £36,400 per year Mayfair Reception/Concierge in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Rapport's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the business. Role-play common scenarios with friends or family to boost your confidence in handling guests and calls.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury environment. Choose an outfit that reflects professionalism and aligns with the company's vibe to make a lasting impact.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and reinforces your interest in joining the Rapport team.
We think you need these skills to ace Corporate Receptionist NEW Rapport Posted today £36,400 per year Mayfair Reception/Concierge in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with people.
Tailor Your Application: Make sure to customise your application to reflect the values of Rapport. Highlight your experience in creating welcoming environments and delivering exceptional service, as these are key to our team.
Be Professional Yet Approachable: While we love a friendly vibe, remember to maintain professionalism in your written communication. Use clear language and check for any typos or errors to show us you pay attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there.
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport and their values. Understand their commitment to exceptional service and how they create memorable experiences for clients. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Showcase Your Interpersonal Skills
As a Corporate Receptionist, building strong relationships is key. Prepare examples from your past experiences where you've successfully interacted with clients or colleagues. Highlight your ability to create a welcoming environment and handle various situations with grace.
✨Demonstrate Professional Etiquette
Since you'll be the face of the business, it's crucial to exhibit professional etiquette during the interview. Dress smartly, maintain good eye contact, and practice polite communication. This will reflect your understanding of the role and the importance of first impressions.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like managing multiple guests or dealing with unexpected changes. Think of scenarios from your previous roles where you demonstrated flexibility and problem-solving skills, and be ready to share those stories.