At a Glance
- Tasks: Lead hospitality operations and ensure exceptional guest experiences in a fast-paced environment.
- Company: Join a high-profile hospitality operation in Chertsey with a focus on team culture.
- Benefits: Earn up to £40K, enjoy discounts, wellness classes, and career development opportunities.
- Other info: Embrace diversity and grow your career in a supportive environment.
- Why this job: Step into a visible leadership role and make a real impact in hospitality.
- Qualifications: Proven leadership experience in hospitality and strong operational mindset required.
The predicted salary is between 35000 - 40000 £ per year.
Deputy General Manager required to lead hospitality operations! Earn up to £40K. Join a high-profile hospitality operation based in Chertsey, where you’ll play a key leadership role overseeing service delivery, operational performance, and team culture within a fast-paced environment serving senior executives and high-level stakeholders. This is an excellent opportunity for an operationally focused hospitality leader looking to step into a visible and influential Deputy General Manager position.
What you’ll be doing as a Deputy General Manager:
- Leading the overall day-to-day operation across hospitality, retail café, and executive dining
- Driving service standards and ensuring a consistently exceptional guest experience
- Acting as a visible operational leader, supporting and developing both kitchen and front-of-house teams
- Overseeing hospitality delivery for executive meetings, working lunches, private dining, and key business functions
- Managing operational planning for large-scale annual events, including staffing strategy and logistics coordination
- Supporting financial performance through labour management, stock oversight, and operational efficiencies
- Working closely with senior leadership to continuously improve standards, processes, and service delivery
- Identifying opportunities for innovation, seasonal activations, and operational improvements
- Ensuring compliance, health & safety, and SOP standards are maintained across the site
- Creating a positive, motivated, and high-performing team culture
What you’ll need to succeed as a Deputy General Manager:
- Proven leadership experience within hospitality, corporate dining, hotels, events, or venue operations
- Strong operational mindset with the ability to balance service excellence and commercial performance
- Experience managing teams within high-profile, fast-paced hospitality environments
- A hands-on leadership style with the ability to motivate and develop teams
- Strong understanding of guest experience and premium hospitality standards
- Ability to manage multiple moving parts while maintaining attention to detail
- Commercial awareness with experience supporting labour, stock, and operational efficiencies
- Confidence working with senior stakeholders and within highly visible environments
- Organised, proactive, and solutions-focused approach
Benefits:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Deputy General Manager in Chertsey employer: Chartwells Independent
Join Compass Group UK&I as a Deputy General Manager in Chertsey, where you will thrive in a dynamic hospitality environment that prioritises exceptional service and team culture. With a commitment to employee growth through Career Pathways and MyLearning programmes, alongside a range of benefits including healthcare access, travel discounts, and wellness classes, this role offers a unique opportunity to lead and innovate within a supportive and diverse workplace. Experience a fulfilling career where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Chertsey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their service standards and think about how you can contribute to enhancing the guest experience. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operational performance in past roles. This will help you stand out as a hands-on leader who can motivate and develop others.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that interview. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Deputy General Manager in Chertsey
Some tips for your application 🫡
Show Off Your Leadership Skills:When you're writing your application, make sure to highlight your leadership experience in hospitality. We want to see how you've motivated teams and driven service excellence in fast-paced environments.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what it takes to succeed as a Deputy General Manager.
Be Specific About Your Achievements:Use specific examples to demonstrate your operational mindset and commercial awareness. Share how you’ve improved service delivery or managed large-scale events – we want to know the impact you’ve made!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Chartwells Independent
✨Know Your Operations Inside Out
As a Deputy General Manager, you'll need to demonstrate a strong operational mindset. Familiarise yourself with the specific hospitality operations of the company you're interviewing with. Be ready to discuss how you would enhance service delivery and operational performance based on your past experiences.
✨Showcase Your Leadership Style
Highlight your hands-on leadership approach during the interview. Share examples of how you've motivated and developed teams in fast-paced environments. This will show that you can create a positive team culture, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions about managing multiple moving parts and maintaining attention to detail. Prepare scenarios from your previous roles where you successfully balanced service excellence with commercial performance, especially in high-profile settings.
✨Engage with Senior Stakeholders
Since you'll be working closely with senior leadership, practice articulating your ideas clearly and confidently. Think of ways to demonstrate your commercial awareness and how you can support financial performance through effective labour and stock management.
