At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Full-time hours, opportunities for progression, and a supportive work environment.
- Other info: Enjoy a diverse workplace that values your unique talents and promotes career growth.
- Why this job: Make a real impact in a fast-paced setting while celebrating individuality and teamwork.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 49.2 weeks per year.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant in Chepstow employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in the Defence sector, you will enjoy opportunities for career progression, recognition for your hard work, and the chance to be part of a passionate team dedicated to delivering outstanding customer experiences in a dynamic environment. Join us and bring your spark to a company that truly invests in its people and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Chepstow
✨Tip Number 1
Get to know the company! Research Defence and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service. Think about how you can showcase your enthusiasm and teamwork skills, as these are key for the Customer Service Assistant role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your eagerness for the position. Plus, it’s a great way to reiterate your passion for delivering excellent customer service.
We think you need these skills to ace Customer Service Assistant in Chepstow
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself:We celebrate individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you’re excited about this role and how you can contribute to our friendly team at Defence.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Research Defence and their commitment to exceptional customer service. This will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you’re not just a team player, but someone who genuinely cares about the experience of others.
✨Be Ready for a Fast-Paced Environment
Since this role thrives in a busy setting, prepare to discuss how you handle pressure. Think of times when you’ve successfully managed multiple tasks at once and be ready to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, opportunities for progression, or how they celebrate individuality within the team. This shows your interest and helps you gauge if it’s the right fit for you.
