At a Glance
- Tasks: Plan and coordinate exciting events at Newmarket Racecourse while providing top-notch customer service.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a vibrant team creating unforgettable experiences in hospitality.
- Qualifications: Strong organisational skills and a passion for event planning.
The predicted salary is between 30000 - 30000 £ per year.
A C&E Event Planner & Administrator is required for The Jockey Club, based at Newmarket Racecourse. This role involves providing effective administration and customer service throughout the sales process, supporting and coordinating all bookings confirmed by the reactive sales team, and managing finance responsibilities including billing clients and managing expenditure on the CRM system.
The primary objective of the role is to ensure the highest standards of accurate and timely information is shared among customers, staff, and management. Responsibilities include:
- Owning the BEO/function sheet process and ensuring all revenue opportunities are captured.
- Maintaining a daily liaison plan with relevant sales and operational team members.
- Handling all correspondence received via email or telephone.
- Inputting relevant information correctly within the system for measurement of results.
- Being the go-to person for sponsors and client requests at the venue.
- Ensuring compliance with legislative and operational procedures for safety and service consistency.
- Promoting continuous improvement and innovation in work activities.
- Assisting colleagues and attending relevant training sessions and meetings.
- Managing the client online booking tool and client account/bookings with the operations team if applicable.
Operational excellence includes being aware of legal and company requirements for fire, safety, health, and hygiene, reporting health and safety issues, and personally coordinating commercial corporate and private events. Additional responsibilities involve providing administrative support to the operations department and ensuring timely communication with the accounts team regarding deposit payments.
In return, the position offers a competitive salary with bonuses, 23 days' annual leave plus bank holidays, healthcare and wellbeing benefits, family benefits, financial wellbeing options, development opportunities, and meals on duty.
Levy UK & Ireland, part of Compass Group, values individuality and inclusivity, striving to create a supportive workplace where everyone can thrive.
C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin employer: Chartwells Independent
The Jockey Club, based at Newmarket Racecourse, is an exceptional employer that prioritises employee wellbeing and professional growth. With a competitive salary, comprehensive benefits including healthcare, generous annual leave, and a supportive work culture that celebrates diversity, we empower our team to thrive in a dynamic environment where creativity and innovation are encouraged. Join us to be part of a vibrant team dedicated to creating unforgettable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Newmarket Racecourse. Familiarise yourself with the layout and facilities. This will not only impress your interviewers but also help you visualise how you can contribute to the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows you're genuinely interested in the company culture.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated excellent customer service or handled challenging situations. This will help you stand out as someone who can exceed customer expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Levy UK & Ireland. Don’t miss out on this opportunity!
We think you need these skills to ace C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the C&E Event Planner & Administrator role. Highlight your relevant experience in event planning and administration, and show us how you can bring value to our team at Newmarket Racecourse.
Show Off Your Customer Service Skills:Since this role is all about providing outstanding customer service, don’t forget to include examples of how you've gone above and beyond for clients in your previous roles. We want to see your passion for creating unforgettable experiences!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the C&E Event Planner & Administrator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've provided outstanding service in the past. Think about specific situations where you exceeded expectations or resolved issues effectively, as these stories will resonate well with the interviewers.
✨Be Ready to Discuss Administration Processes
The job requires strong administrative skills, so be prepared to discuss your experience with managing bookings, handling invoices, and using CRM systems. Highlight any relevant tools or software you’ve used and how you ensured accuracy and efficiency in your previous roles.
✨Demonstrate Flexibility and Team Spirit
This position requires a willingness to adapt and assist colleagues. Be ready to share examples of how you've worked collaboratively in a team and adapted to changing circumstances. Showing that you're a team player who can handle various tasks will make you stand out.
