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- Tasks: Lead a friendly team to deliver exceptional customer service in a vibrant catering environment.
- Company: Join the RHS Garden Wisley, a beautiful venue with a focus on growth and individuality.
- Benefits: Enjoy free meals, onsite parking, a pension scheme, and career development opportunities.
- Other info: Flexible shifts available, with a guaranteed minimum of 32 hours per week.
- Why this job: Make a real impact while working in a stunning garden setting with a passionate team.
- Qualifications: Experience in catering or hospitality, strong leadership skills, and a passion for service.
The predicted salary is between 13 - 14 £ per hour.
Location: RHS Garden Wisley, GU23 6QB
Salary: £13.66 per hour
Contract: 32-hour weekly guaranteed minimum. Working across venues that have a 7 day a week operation.
We are on the lookout for an experienced Catering Supervisor to join our fantastic, busy team at RHS Garden Wisley on a part-time basis. As a Supervisor, you will be part of a hard-working, friendly team who all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.
A successful Catering Supervisor will lead the front-of-house team, creating a welcoming experience for every visitor. You’ll supervise and support the team, train new members, and assist the Operations Managers with weekly bookwork. You’ll also step in to take full responsibility for the unit during absences. Alongside delivering excellent customer service, you’ll ensure smooth daily operations and maintain full compliance with food handling, hygiene, and health and safety standards.
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekdays and weekends. Hours will vary depending on the needs of the business, with a guaranteed minimum of 32 hours per week.
Who you are
- Have experience in catering or hospitality with a passion for excellent service
- Be able to lead and motivate a team, creating a welcoming environment for visitors
- Be confident in taking initiative and making operational decisions
- Have strong communication and leadership skills
- Bring a positive, proactive attitude with a focus on success
- Be able to stay calm and efficient in a fast-paced environment
- Demonstrate reliability with excellent timekeeping
- Maintain a strong commitment to health, safety, and hygiene standards
- Have barista training and a passion for preparing high-quality coffee and beverages
What we can offer you
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Catering Supervisor - RHS Garden Wisley NEW RA Venues Posted today £13.66 per hour Wisley Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor - RHS Garden Wisley NEW RA Venues Posted today £13.66 per hour Wisley Operations
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering or hospitality industry. A personal recommendation can go a long way in landing that Catering Supervisor role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for excellent service shine through. Share stories about how you've created welcoming environments or led teams to success – it’ll make you memorable!
✨Tip Number 3
Be prepared to demonstrate your skills! If you’re asked about handling busy shifts or training new staff, have specific examples ready. This shows you’re not just talk; you’ve got the experience to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Catering Supervisor - RHS Garden Wisley NEW RA Venues Posted today £13.66 per hour Wisley Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Catering Supervisor role. Highlight your leadership abilities and any relevant catering or hospitality experience to show us you're the right fit for our team.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about delivering exceptional customer service. Share specific examples of how you've led teams in the past and created welcoming environments for visitors.
Show Off Your Flexibility: Since we operate seven days a week, let us know about your availability. Being flexible with your working hours will make you stand out as a candidate who can adapt to our busy schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of catering and hospitality. Familiarise yourself with the specific operations at RHS Garden Wisley, including their food outlets and customer service standards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to create a welcoming environment and how you can contribute to the team's success.
✨Demonstrate Your Customer Service Passion
Exceptional customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure every visitor has a great experience at RHS Garden Wisley, even during busy times.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle a busy shift or a complaint from a customer. Practice your responses to these types of questions so you can demonstrate your problem-solving skills and calmness under pressure.