At a Glance
- Tasks: Deliver exceptional customer service and maintain high food service standards.
- Company: Join a dynamic team at a new restaurant in London.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Other info: Opportunities for career growth and access to exclusive travel discounts.
- Why this job: Be part of a vibrant team and create memorable experiences for customers.
- Qualifications: 3 years' experience in catering or hospitality with strong customer service skills.
The predicted salary is between 30000 - 31320 £ per year.
We are looking for a proactive and customer‑focused Catering Assistant to join our team. In this role, you will support the delivery of an efficient, high‑quality catering service, ensuring exceptional customer experiences at all times. Working closely with colleagues and clients, you will help maintain outstanding food service standards, promote a positive team culture, and contribute to a safe, clean, and welcoming environment.
What You’ll Be Doing
- Delivering excellent customer service and creating positive experiences for customers and clients.
- Assisting with hospitality set‑up, catering mise en place, and stock management.
- Ensuring food displays, service areas, and workstations are clean, fully stocked, and maintained to a high standard.
- Minimising food waste, monitoring stock quality, and maintaining accurate temperature and safety records.
- Working collaboratively with catering and chef teams to deliver food programmes and promotions.
- Responding professionally to customer requests, feedback, and complaints.
- Attending training sessions and meetings to maintain knowledge and compliance standards.
What You’ll Need to Succeed
- A minimum of 3 years’ experience in a catering or hospitality environment.
- Strong knowledge of catering mise en place and hospitality preparation.
- Excellent customer service and interpersonal skills.
- Good organisational skills with attention to detail.
- Knowledge of food hygiene, health and safety, and stock control procedures.
- The ability to follow procedures, use equipment safely, and maintain accurate records.
Benefits
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
We are an equal opportunity employer and value diversity.
Catering Assistant NEW Restaurant Associates Posted today £15.70 per hour London Catering employer: Chartwells Independent
Join Restaurant Associates as a Catering Assistant in London, where you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Enjoy a supportive work culture that prioritises employee growth through our Career Pathways and MyLearning programmes, alongside attractive benefits such as exclusive travel discounts and wellness classes. With a commitment to diversity and a focus on creating a positive environment, this role offers a meaningful opportunity to thrive in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant NEW Restaurant Associates Posted today £15.70 per hour London Catering
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Assistant NEW Restaurant Associates Posted today £15.70 per hour London Catering
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
