At a Glance
- Tasks: Lead compliance and quality assurance for essential healthcare services at Addenbrooke's Hospital.
- Company: Join Medirest, a leader in healthcare support services.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for continuous improvement and leadership.
- Why this job: Shape the quality of patient care in a prestigious hospital environment.
- Qualifications: Experience in compliance, quality, or governance roles, preferably in healthcare.
The predicted salary is between 47810 - 54710 £ per year.
- Head of Soft Services Compliance
- Addenbrooke's Hospital, Cambridge Medirest | Compass Group UK & Ireland
- Help Shape the Quality and Compliance of Critical Healthcare Support Services
- We're looking for an experienced
Head of Compliance & Quality Assurance to lead quality, compliance, governance and health & safety across our soft services contract at
Addenbrooke's Hospital .
This is a pivotal leadership role supporting essential patient-facing services .
Working closely with operational leaders and NHS stakeholders, you'll ensure services are safe, compliant, efficient and consistently deliver an exceptional experience for patients, visitors and staff.
Reporting to the Contract Director and leading a team, you'll drive a culture of continuous improvement, accountability and operational excellence across a complex healthcare environment.
This role requires you to be on site, five days per week
Key Responsibilities
- Lead and develop the Compliance & Quality team, creating a strong culture of quality, safety and continuous improvement.
- Oversee all compliance, quality assurance, audit and health & safety activity across the contract.
- Ensure compliance with contractual obligations, SLAs, KPIs, regulatory requirements and Compass policies.
- Provide expert guidance on risk, governance, contract performance and compliance matters.
- Lead audit programmes, monitoring activities and performance reporting, ensuring robust corrective action plans are implemented.
- Work in partnership with operational teams to improve service quality, efficiency and patient experience.
- Build strong relationships with NHS stakeholders, supporting trust, transparency and service excellence.
- Drive innovation, benchmarking and improvement initiatives across multiple service lines.
About You
- Significant experience in a senior Compliance, Quality, Audit or Governance role.
- Knowledge of CQC requirements, healthcare compliance standards & infection control frameworks
- Strong knowledge of contractual performance frameworks, SLAs and KPIs.
- Experience working within healthcare, facilities management, hospitality or another highly regulated environment.
- Knowledge of quality management systems, auditing processes and continuous improvement methodologies.
- Proven people leader with the ability to influence senior stakeholders.
- Strong understanding of risk management, governance, health & safety and regulatory compliance.
- Excellent analytical, communication and reporting skills.
- ISO Lead Auditor, healthcare compliance or project management qualifications are advantageous.
Why Join Medirest?
At Medirest, we provide the essential support services that help hospitals function effectively every day.
From delivering nutritious meals to maintaining clean, safe environments, our teams play a vital role in supporting patient care.
This is an opportunity to take ownership of quality and compliance across one of the UK's most prestigious hospitals, making a genuine impact on healthcare outcomes while developing your career with the market leader in healthcare support services.
- #Medirest | Compass Group UK & Ireland
- #J-18808-Ljbffr
Head of Soft Services Compliance NEW Medirest Posted today £65,000 per year Cambridge Central F[...] employer: Chartwells Independent
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StudySmarter Expert Advice🤫
We think this is how you could land Head of Soft Services Compliance NEW Medirest Posted today £65,000 per year Cambridge Central F[...]
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Chartwells Independent.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Chartwells Independent.
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We think you need these skills to ace Head of Soft Services Compliance NEW Medirest Posted today £65,000 per year Cambridge Central F[...]
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Chartwells Independent.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Chartwells Independent.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Chartwells Independent. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Chartwells Independent. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Chartwells Independent’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
