At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join M&S, a major High Street brand that values individuality and teamwork.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diversity is our strength; we celebrate unique talents and empower everyone to thrive.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus but not essential.
The predicted salary is between 20000 - 25000 € per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to M&S?
Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - M&S in Cambridge employer: Chartwells Independent
At M&S, we pride ourselves on being an exceptional employer that values teamwork, individuality, and personal growth. Our vibrant work culture fosters a supportive environment where employees are encouraged to thrive and progress within the company, all while delivering outstanding customer service in a fast-paced setting. With competitive pay, great perks, and a commitment to diversity, joining our team means becoming part of a leading brand that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - M&S in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It’s all about making a great first impression, and you want to reflect the positive brand image of M&S right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Service Assistant - M&S in Cambridge
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you genuinely care about delivering a great experience for our customers!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, especially in catering or customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Yourself:We value individuality here at StudySmarter, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff About M&S
Before the interview, do a bit of homework on M&S. Familiarise yourself with their values, products, and what makes them stand out in the food industry. This will not only show your enthusiasm but also help you connect your answers to their brand.
✨Show Off Your Team Spirit
As a Customer Service Assistant, teamwork is key. Be ready to share examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially in busy environments.
✨Demonstrate Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will showcase your passion for delivering excellent service and your can-do attitude.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and time management. Have a few examples ready that illustrate your ability to thrive in a busy setting, whether it’s managing multiple tasks or dealing with challenging situations.
