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- Tasks: Lead a dynamic team to deliver exceptional food experiences and outstanding customer service.
- Company: Join Costa Coffee, a major High Street brand that values individuality and career growth.
- Benefits: Enjoy a competitive salary, pension scheme, discounts, and wellness classes.
- Other info: Flexible shifts with opportunities for personal and professional development.
- Why this job: Make a real impact in a vibrant café environment while advancing your career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 30547 - 30547 £ per year.
Costa Coffee is recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa NEW One Retail Posted today £30,547.40 per year Cambridge Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa NEW One Retail Posted today £30,547.40 per year Cambridge Operations
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the coffee or hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show up and shine! If you can, visit the café where you're applying. Chat with the team, get a feel for the vibe, and show your enthusiasm for the brand. It’s a great way to make a memorable impression before the interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about your past experiences and how they align with what Costa Coffee is looking for in an Assistant Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager - Costa NEW One Retail Posted today £30,547.40 per year Cambridge Operations
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for exceptional customer service in your application. We want to see that you genuinely care about creating amazing food experiences and can motivate a team to do the same.
Highlight Relevant Experience: When detailing your previous roles, focus on your experience managing teams and overseeing operations. We’re looking for someone who can confidently handle the responsibilities of an Assistant Cafe Manager, so make those experiences shine!
Be Organised: Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you have excellent organisational skills, which are key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before heading into the interview, make sure you know the ins and outs of Costa Coffee and its values. Familiarise yourself with their commitment to exceptional customer service and how they celebrate individuality. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Cafe Manager, you'll need to motivate and manage a team. Be ready to share specific examples from your past experiences where you've successfully led a team or improved team performance. Highlight your communication and organisational skills to demonstrate your capability.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations in the café. Think about scenarios like managing inventory or dealing with a difficult customer. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.