At a Glance
- Tasks: Deliver excellent customer service and ensure guests have a positive experience.
- Company: Join Compass Group, the UK's leading food and support services provider.
- Benefits: £15/hour pay, £1,000 retention bonus, and access to career development.
- Other info: Enjoy discounts, fitness support, and opportunities across 6,000+ UK sites.
- Why this job: Be part of a supportive team and develop your skills in a fast-paced environment.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 15 - 15 £ per hour.
Pay Rate: £15.00 per hour
Retention Bonus: £1,000 (paid on completion of the full RCA)
Contract Dates: 8th July 2026 – 15th December 2026
Hours: 40 hours per week
Number of Roles: 7 CSAs
Working Pattern: 5 days out of 7 (shift-based rota)
Requirement: 24/7 operation, 7 days per week
Why This Role Is for You
As a Catering Service Assistant, you will be the face of our operation, delivering excellent customer service at every interaction. You’ll be part of a team that takes real pride in what they do — from the quality of our food to the strength of our brand, and most importantly, our people. If you’re looking for a fast‑paced, engaging, and rewarding role, this is a great opportunity to develop your skills and be part of a supportive and high‑performing team.
What You’ll Be Doing
- Greet and look after guests, ensuring they leave with a positive experience
- Deliver efficient, friendly, and personalized customer service
- Develop strong knowledge of the menu and confidently recommend options
- Maintain high standards of food hygiene and handling compliance
- Follow all Health & Safety procedures to ensure a safe working environment
- Support both front‑of‑house and back‑of‑house operations as required
- Assist the wider team with additional duties when needed
You’ll Be a Great Fit If You…
- Have a passion for delivering outstanding customer service
- Take initiative and respond proactively to customer needs
- Thrive in a fast‑paced environment
- Are a strong team player with excellent communication skills
- Are motivated to contribute to team success
Perks & Benefits
- Quick access to a Digital GP for you and your family
- Fitness, mental health, and wellbeing support resources
- Discounts at major supermarkets, high street retailers, and travel providers
- Access to career development pathways across 6,000+ UK sites
- A wide range of additional employee benefits
A Bit About Us
As part of Compass Group UK & Ireland, you’ll be joining the UK’s leading food and support services provider. Within our ESS sector, we deliver services across Defence, Government, Infrastructure, and Energy environments.
Please note: Some sites operate strict security procedures, and certain roles may require DV (Developed Vetting) clearance.
Top 100 Apprenticeship Employer
LinkedIn Top Company to Grow Your Career
Disability Confident Leader
Investor in People – Gold Standard
Catering Service Assistant in Bulford employer: Chartwells Independent
Joining Compass Group UK & Ireland as a Catering Service Assistant means becoming part of a dynamic team that values exceptional customer service and employee growth. With access to extensive career development pathways, a supportive work culture, and a range of benefits including fitness and wellbeing resources, you will thrive in a fast-paced environment while contributing to a leading food and support services provider. Located within diverse sectors such as Defence and Government, this role offers unique opportunities to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Service Assistant in Bulford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Service Assistant in Bulford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
