At a Glance
- Tasks: Create a welcoming environment and support smooth office operations.
- Company: Join a multi-award-winning team at a Fortune Global 500 company.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Flexible part-time role with opportunities for personal and professional growth.
- Why this job: Make a real impact by delivering exceptional guest experiences every day.
- Qualifications: Outgoing personality with excellent communication skills and customer service experience.
The predicted salary is between 19100 - 19100 £ per year.
We are recruiting an Office Coordinator to be part of the Rapport team, based at our client's office in Bristol. You will be part of a large and diverse team supporting our client: a Fortune Global 500 company, where excellence and creativity are the norm daily. Reporting to the Office Operations Specialist and being integral to a highly professional team, this role is at the heart of the office making every day run smoothly, seamless, and special. If you have the incredible ability to spark immediate Rapport with the guests arriving at the building and deliver memorable experiences, we will be expecting your application!
Type of contract: Part-time, Permanent
Hours: 26 per week (Monday-Friday, over 3 days on a shift rota basis)
Salary: £19,100 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities:
- Provide an exceptional warm and welcoming working environment to internal and external stakeholders.
- Ensuring the smooth running of the day-to-day operations on the floor.
- Completing floor walks and audits to ensure tidiness and a clear desk policy, and monitoring/managing the efficient use of the office space.
- Supporting meetings and events from planning and administration of the event, to placing catering orders, liaising with other departments, and ensuring trackers and reports are continuously updated.
- Reporting maintenance/cleaning issues to the service desk and following up on their progress.
- Engaging in individual and the team’s training as required.
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have an excellent command of English, verbal and written.
- Be innovative, adaptable, flexible, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude.
- Maintain a professional, polite, and considerate manner at all times and act as a role model for the team.
- Display excellent personal presentation and interpersonal skills.
- Have passion to deliver excellent guest service in everything that they do.
- Preferably, have previous customer service experience in a similar role within a luxury hotel, premium airlines, or corporate environment.
Rapport Guest Services is a multi-award-winning company, delivering front-and-back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Office Coordinator - Bristol - Part-time employer: Chartwells Independent
At Rapport Guest Services, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and excellence. Located in Bristol, our part-time Office Coordinator role provides not only competitive benefits like exclusive discounts and wellness programmes but also ample opportunities for personal and professional growth within a supportive team environment. Join us to make a meaningful impact while enjoying a fulfilling career with a company that champions inclusion and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator - Bristol - Part-time
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport and their values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your rapport-building skills! Since this role is all about creating connections, think of some engaging conversation starters or questions you can ask during your interview to showcase your outgoing personality.
✨Tip Number 3
Be ready to share examples! Prepare a few stories from your past experiences where you’ve delivered excellent guest service or handled challenging situations. This will demonstrate your proactive and resourceful nature.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Rapport and ready to contribute to their success.
We think you need these skills to ace Office Coordinator - Bristol - Part-time
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can create that warm rapport with guests.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that align with what we’re looking for in an Office Coordinator. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Rapport Values
Before the interview, take some time to familiarise yourself with the company's values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with their culture.
✨Show Off Your People Skills
As an Office Coordinator, building rapport is key. Prepare to discuss situations where you've successfully engaged with guests or colleagues. Practise your warm greetings and friendly body language, as first impressions matter!
✨Be Organised and Detail-Oriented
Since the role involves managing day-to-day operations, come prepared with a few examples of how you've kept things running smoothly in previous roles. Highlight your organisational skills and attention to detail, perhaps by discussing how you’ve handled event planning or office management tasks.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
