At a Glance
- Tasks: Lead a talented team to deliver top-notch services in a busy hospital environment.
- Company: Join Compass Group UK&I, a leader in healthcare support services.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Other info: Be part of a diverse culture that values inclusion and personal growth.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Proven experience in Soft FM management and strong financial acumen required.
The predicted salary is between 50000 - 55000 £ per year.
Location: Bristol
Salary: £50,000 – £55,000 per annum + benefits
Hours: Monday to Friday
Sector: Medirest | Compass Group UK&I
Clearance: DBS (Enhanced)
Lead with Purpose. Deliver with Excellence. We’re a business that puts people and performance at the heart of everything we do. As we continue to grow across the UK healthcare sector, we’re looking for a commercially driven and experienced General Manager to take the lead at South Bristol Community Hospital, overseeing a Soft FM contract. This is your opportunity to play a key leadership role in one of Bristol’s most respected community healthcare environments, managing a talented on-site team and delivering first-class services that make a real difference every day.
What You’ll Be Doing
As General Manager, you’ll oversee the full Soft Facilities Management (FM) service – including cleaning, catering, portering, security, car park, and retail operations. You’ll be responsible for ensuring seamless service delivery, operational excellence, and financial performance across a busy hospital environment.
Key responsibilities include:
- Operational Leadership: Drive performance across all soft FM services, maintaining the highest standards of safety, hygiene, and customer satisfaction.
- Commercial Management: Manage budgets and forecasts, optimise costs, and identify opportunities to increase revenue and efficiency.
- Contract Compliance: Ensure all services meet contractual SLAs and KPIs, working collaboratively with NHS partners and key stakeholders.
- People Leadership: Lead and develop a diverse team of 60 colleagues, including 3 direct reports.
- Stakeholder Engagement: Build strong, positive relationships with hospital management, clients, and suppliers.
- Continuous Improvement: Champion innovation, sustainability, and a culture of accountability and excellence.
About You
You’re a confident, commercially minded leader who thrives in fast-paced environments and knows how to deliver results. You’ll bring:
- Proven Soft FM management experience (ideally within healthcare or similar sectors)
- Strong financial acumen and P&L accountability
- Experience in managing large teams and multiple service lines
- A proactive, self-starting attitude and the ability to work independently
- Excellent communication, negotiation, and stakeholder management skills
Why Join Us?
At Compass Group UK&I, we make sure our people are supported, rewarded, and empowered to succeed. Here’s what we offer:
- Competitive salary up to £55,000
- Comprehensive pension scheme
- Access to digital GP and health benefits
- Career Pathways and learning programmes for growth
- Exclusive discounts with TUI, Expedia, Tesco, Sainsbury’s, and more
- Up to 44% off cinema tickets
- Free access to wellness and mindfulness sessions
- A culture built on inclusion, respect, and belonging
About Compass Group & Medirest
We’re proud to partner with the NHS to deliver exceptional support services across the UK. Diversity, inclusion, and opportunity are at the core of who we are. We believe in empowering every colleague to be their best and thrive – because diversity is our strength.
Next Steps
If you’re a motivated leader ready to make an impact in healthcare FM, we’d love to hear from you. Apply today and bring your expertise to a team that’s shaping the future of hospital facilities management.
General Manager NEW Medirest Posted today £55,000 per year Bristol Operations employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a competitive salary of up to £55,000 and a comprehensive benefits package that includes career development opportunities and exclusive discounts. Our inclusive work culture fosters respect and belonging, empowering our employees to thrive while making a meaningful impact in the healthcare sector at South Bristol Community Hospital.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager NEW Medirest Posted today £55,000 per year Bristol Operations
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We think you need these skills to ace General Manager NEW Medirest Posted today £55,000 per year Bristol Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
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Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
