At a Glance
- Tasks: Lead and manage event operations, ensuring exceptional service delivery at conferences and events.
- Company: Join a leading hospitality provider with a focus on quality and inclusivity.
- Benefits: Enjoy competitive salary, free meals, training opportunities, and discounts.
- Other info: Embrace a fun, diverse workplace committed to sustainability and personal growth.
- Why this job: Be part of a dynamic team delivering memorable experiences in iconic venues.
- Qualifications: 3+ years in hospitality or event management with strong leadership skills.
The predicted salary is between 37500 - 37500 £ per year.
Location: MShed & Bristol Central Venues (BMAG & City Hall)
Salary: Up to £37,500 per annum + paid overtime
Contract: Full-Time, 40 hours per week, 5 over 7 days per week
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About the Role:
We’re seeking a proactive and people-focused Event Operations Manager to take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations, focusing on Conference & Events delivery. In this role, you'll be the go-to person when delivering all the on-site events to ensure they run seamlessly, and service standards remain high. You’ll support and lead a motivated team, driving excellence in every aspect of food and service delivery. This role will be well suited to those who have previous experience delivering conference & events or hospitality functions in a similar environment, or those who have experience on the events circuit and now looking for a full time, salaried position.
Key Responsibilities:
- Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site.
- Support the General Manager with inventory, budgets, and operational planning
- Lead and motivate front-of-house teams, maintaining energy and focus
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks
- Uphold and represent the Compass Group UK&I brand professionally at all times
About You:
- 3+ years’ experience in a similar position
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Event Operations Manager in Bristol employer: Chartwells Independent
At Restaurant Associates, we pride ourselves on fostering a collaborative and inclusive culture where your creativity is not just welcomed but celebrated. With competitive benefits such as 20 days of annual leave, free staff meals, and access to extensive training and development opportunities, we ensure that our Event Operations Manager can thrive in a dynamic environment while leading a motivated team to deliver exceptional service at iconic venues in Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Manager in Bristol
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to former colleagues. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up not just with your skills, but also with a genuine understanding of what makes them tick. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest recording yourself to see how you come across – it’s a great way to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from your conversation to make it personal and memorable.
We think you need these skills to ace Event Operations Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for event management shine through! We want to see how much you love delivering exceptional service and leading teams. Share specific examples that highlight your passion and experience in the field.
Tailor Your CV:Make sure your CV is tailored to the Event Operations Manager role. Highlight relevant experience, especially in conference and events or hospitality functions. We’re looking for those key skills that match our job description, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about our amazing culture and benefits there!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events the company typically hosts. Familiarise yourself with their venues and any recent events they've managed. This will help you speak confidently about how your experience aligns with their operations.
✨Showcase Your Leadership Skills
As an Event Operations Manager, you'll need to lead a team effectively. Prepare examples from your past roles where you've motivated teams or improved service delivery. Highlight your ability to train staff and maintain high standards, as this is crucial for the role.
✨Demonstrate Your Customer Service Passion
The company values exceptional customer service, so be ready to discuss how you've gone above and beyond for clients in previous positions. Share specific stories that illustrate your commitment to creating memorable experiences for guests.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to event planning or how they support staff development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
