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- Tasks: Lead a vibrant café team, ensuring top-notch customer service and smooth operations.
- Company: Join our dynamic team at iconic Bristol venues: City Hall and Library.
- Benefits: Enjoy free meals, discounts, and a supportive work environment with career growth.
- Other info: Opportunities for training and exclusive travel discounts await you!
- Why this job: Be part of a lively atmosphere while developing your leadership skills.
- Qualifications: Experience in café or hospitality, strong communication, and a positive attitude.
The predicted salary is between 24000 - 30000 £ per year.
40 hours per week, 5 days of 7, weekends included. We're looking for a dedicated Café Supervisor to join our dynamic teams across two iconic Bristol venues: City Hall and Library.
Key responsibilities
- Team Leadership: Supervising staff during shifts, delegating tasks, and providing guidance and support.
- Customer Service: Ensuring excellent customer experiences by handling queries, complaints, and feedback professionally.
- Operational Oversight: Managing stock levels, placing orders, and ensuring the café is clean, safe, and well-presented.
- Training & Development: Supporting onboarding and training of new team members, especially in service standards and product knowledge.
- Cash Handling: Overseeing till operations, reconciling cash, and ensuring financial accuracy.
- Compliance: Ensuring health & safety, food hygiene, and company policies are followed at all times.
What We’re Looking For
- Previous experience in a café, hospitality, or retail environment.
- Strong communication and leadership skills.
- Ability to multitask and stay calm under pressure.
- Basic knowledge of food safety and hygiene standards.
- A proactive and positive attitude.
What We Offer
- A supportive and inclusive team environment.
- Opportunities for training and career progression.
- Staff meals on shift and employee discounts.
- The chance to work in some of Bristol’s most vibrant and historic venues.
Benefits Package
- Free meals.
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Digital GP and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Discounts on food shop with Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets.
- Cash rewards on spend.
- Wellness, mindfulness and exercise classes.
- Share discounts and offers with friends and families.
Cafe Supervisor in Bristol employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor in Bristol
✨Tip Number 1
Get to know the café scene in Bristol! Visit local cafés, chat with staff, and understand what makes them tick. This will not only give you insights but also help you connect with potential employers.
✨Tip Number 2
Network like a pro! Attend local hospitality events or join online groups related to café management. You never know who might be looking for a Café Supervisor just like you!
✨Tip Number 3
Show off your skills! If you have experience in team leadership or customer service, think of specific examples to share during interviews. We want to see how you handle real-life situations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Cafe Supervisor in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café and hospitality scene shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and creating memorable experiences.
Highlight Your Leadership Skills: As a Café Supervisor, you'll be leading a team, so make sure to showcase any previous experience in leadership roles. We want to know how you've motivated others, delegated tasks, and handled challenges in a busy environment.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about your specific responsibilities and achievements. Whether it’s managing stock levels or training new staff, we want to hear how you’ve made an impact in your previous roles.
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure it reflects your personality. And don’t forget, applying through our website is the best way to get noticed!
How to prepare for a job interview at Chartwells Independent
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café's menu, services, and any unique offerings. This shows your genuine interest in the role and helps you answer questions about customer service and product knowledge confidently.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you delegated tasks and supported your colleagues, as this is crucial for the Café Supervisor role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you turned a negative customer experience into a positive one. Be ready to discuss how you handle complaints and feedback, as excellent customer service is key in this position.
✨Be Ready for Practical Scenarios
Expect situational questions that test your problem-solving skills, especially under pressure. Practice responses to scenarios like managing stock levels or ensuring compliance with health and safety standards to show you can think on your feet.