At a Glance
- Tasks: Lead the Hard Services Team to enhance customer experience and ensure safety standards.
- Company: Join Compass Group, a leader in the industry with a focus on growth and development.
- Benefits: Enjoy a company vehicle, fuel card, discounts, wellness classes, and a contributory pension scheme.
- Other info: Dynamic work environment with opportunities for training and career advancement.
- Why this job: Make a real impact while managing innovative projects and developing your career.
- Qualifications: Experience in maintenance management and electrical systems; NEBOSH certification preferred.
The predicted salary is between 42000 - 42000 € per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Company Vehicle for Travel between sites
- Fuel Card for Business Use
- Company Phone
- Power, Hand and Testing Tools
- Training Opportunities
- Company Workwear PPE
- Contributory pension scheme
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Overall Purpose of the Role
To enhance the customer experience and reputation of PPP by effectively managing the Hard Services Team, equipment, resources and third-party suppliers ensuring the FM operation is in accordance with the client service level agreement and company standards & procedures.
Key Accountabilities
- To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times.
- To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
- To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or exceeding company targets.
- To deputise for the Contract Manager as required.
- To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps.
- To ensure all teams are engaged and managed effectively to achieve their performance targets and the PPP Management promises are delivered.
- To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place.
- To manage & analyse the CAFM system data to optimise the efficiency of the FM operation.
- To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP FM service.
- To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements.
- To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety.
- To work flexibly and attend off site meetings, training courses & networking events as required.
- Able to carry out full test and inspection of Electrical systems and fixed installation equipment, completing minor electrical repairs and installations, carry out servicing and repairs.
- Respond to emergency breakdowns at several schools and buildings in the local area.
- To role model the PPP behaviours at all times to colleagues, customers & clients.
Person Specification
- Experienced in the management of reactive and planned maintenance.
- Ability to problem solve and fault find.
- Experience working with Electrical systems, testing and installation.
- Line management of direct engineers and working with subcontractors to deliver services.
- Attention to detail – understanding technical data/engineering reports.
- Working knowledge of statutory compliance and adherence to safety processes.
- Experience planning and scheduling complex maintenance projects to run efficiently.
- Experience using CAFM systems (Concept/Maximo/Top desk etc).
- Computer literate – MS Excel, Word, Outlook etc.
- NEBOSH Certificate or Diploma in Health & Safety or willing to work towards.
- Previous experience as a duty holder (AP or RP).
- City & Guilds 2360 Parts 1 & 2 or equivalent.
- City & Guilds 2391/2394 & 2395 or equivalent Level 2 & 3 Technical Certificates complete with relevant NVQ Level 3.
- Enhanced DBS Check (Carried out by Employer).
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Hard Services Manager - Brighton NEW PPP.IML Posted today £42,000 per year Brighton Operations employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a comprehensive benefits package that includes a company vehicle, fuel card, and extensive training opportunities. Our vibrant work culture fosters personal and professional growth, with career pathways and wellness initiatives designed to support our employees' well-being. Located in Brighton, we provide unique advantages such as exclusive travel discounts and access to digital healthcare, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hard Services Manager - Brighton NEW PPP.IML Posted today £42,000 per year Brighton Operations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hard Services Manager - Brighton NEW PPP.IML Posted today £42,000 per year Brighton Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hard Services Manager role. Highlight your experience in managing maintenance projects and working with electrical systems, as these are key for us.
Showcase Your Skills:Don’t forget to showcase your problem-solving skills and attention to detail. We love candidates who can demonstrate their ability to manage teams and ensure safety compliance.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for the role and the company. Let us know why you want to join our team and how you can contribute to enhancing the customer experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Make sure you brush up on your knowledge of hard services management, especially around health and safety regulations. Familiarise yourself with the specific requirements of the role, like managing reactive and planned maintenance, and be ready to discuss your experience with electrical systems and CAFM systems.
✨Showcase Your Leadership Skills
As a Hard Services Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've managed direct engineers and subcontractors in the past, focusing on how you ensured quality service delivery and engaged your team to meet performance targets.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations where you had to respond to breakdowns or manage complex maintenance projects, and explain how you approached these challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to continuous improvement in hard services operations or how they support career development through their training programmes. This shows you're not just interested in the job, but also in growing with the company.
