At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Compass Group UK&I, a leader in catering for Defence and government services.
- Benefits: Part-time hours with opportunities for career progression and a supportive team environment.
- Other info: Dynamic role with a focus on safety and excellent customer experiences.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
The predicted salary is between 12 - 14 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 27.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year.
Could you bring your spark to Defence? Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Customer Experience Associate in Blandford Forum employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As a Catering Customer Experience Associate, you'll be part of a dynamic team dedicated to delivering outstanding service in a fast-paced environment, with ample opportunities for career progression and recognition for your hard work. Join us in supporting Defence and enjoy a workplace culture that celebrates diversity and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Customer Experience Associate in Blandford Forum
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky situation or delight a customer. Role-playing these situations can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might share valuable insights that could give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our awesome team and contributing to the fantastic customer experience we pride ourselves on.
We think you need these skills to ace Catering Customer Experience Associate in Blandford Forum
Some tips for your application 🫡
Show Your Passion for Food and People:When writing your application, let your love for food and customer service shine through. Share any experiences that highlight your enthusiasm and how you connect with people, as this is key for us at StudySmarter.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to see how you fit into our team and what unique spark you can bring to Defence!
Highlight Teamwork and Reliability:Since we’re all about teamwork, emphasise your ability to work well with others and your reliability. Mention any past experiences where you thrived in a busy environment, as this will resonate with us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Chartwells Independent
✨Know Your Menu
Familiarise yourself with the types of food and services offered by Defence. Being able to discuss specific dishes or catering options during your interview shows your genuine interest and helps you connect with the team’s passion for food.
✨Showcase Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlighting your ability to collaborate and support others will resonate well, as this role thrives on teamwork and a friendly atmosphere.
✨Demonstrate Your Customer Service Skills
Think of situations where you’ve gone above and beyond for a customer. Sharing these experiences will illustrate your commitment to delivering exceptional service, which is key for this role.
✨Emphasise Your Reliability
Since timekeeping and reliability are crucial, be ready to discuss your punctuality and how you manage your time effectively. This will reassure them that you can thrive in a busy environment without compromising on quality.
