At a Glance
- Tasks: Lead and develop a team to manage workforce delivery across major event venues.
- Company: Join Constellation, part of Compass Group, delivering top-notch workforce solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with diverse challenges and no two days the same.
- Why this job: Make a real impact on event experiences while leading a passionate team.
- Qualifications: Experience in hospitality or events, strong leadership, and organisational skills.
NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE & ICC Birmingham
Up to £40,000
40 hours per week, 5 days over 7 (including evenings & weekends)
Predominantly site-based
Constellation is seeking a people-focused leader to take ownership of the casual workforce delivery across NEC Group venues - including the NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE and ICC Birmingham. This is a regional role where you will oversee the recruitment, training, and deployment of workforce across multiple venues simultaneously, supporting a diverse and high-volume calendar of events - from major exhibitions and conferences to premium live experiences.
You will lead a regional team of 4, including 3 Regional People Consultants and a Regional Trainer & Recruiter, driving performance and consistency across all venues. Operating at pace in a dynamic, multi-site environment, you will ensure the right people are in place, fully prepared, and consistently delivering to the highest standards.
About Constellation
Constellation, part of Compass Group UK & Ireland, delivers flexible workforce solutions across hospitality and event businesses throughout the UK, Ireland & Europe. Operating at scale across some of the UK’s most recognised venues, we partner with clients to provide high-quality workforce solutions that support exceptional service delivery. Our focus is on building capable, engaged teams and delivering consistent performance in fast-paced, complex environments.
The Role
As Regional Lead, you will take full ownership of workforce delivery across NEC Group venues, leading a team and partnering with senior stakeholders to drive consistency, capability, and performance across all sites. You will operate across multiple venues simultaneously, balancing competing priorities and ensuring consistent delivery in a high-pressure, event-led environment.
Key responsibilities include:
- Leading, coaching, and developing a team of 3 Regional People Consultants and a Regional Trainer & Recruiter
- Overseeing workforce planning, staffing delivery, and operational support across all venues
- Owning recruitment strategy and building strong, sustainable talent pipelines to support peak trading periods (September–May)
- Driving training, onboarding, and structured upskilling to ensure a capable, event-ready workforce
- Ensuring consistency in processes, reporting, and workforce standards across all venues
- Acting as the senior Constellation contact for General Managers, operational leaders, and client stakeholders
- Overseeing labor planning and workforce performance
- Ensuring effective coverage and support for check-in and event delivery across all operational sites
What We’re Looking For
This role requires a confident operator who can lead from the front and bring structure to a complex, multi-site operation:
- Proven experience leading teams in hospitality, events, or high-volume operational environments, including managing large casual staffing workforces across dynamic operational settings
- Experience managing multi-site operations or large, flexible workforces
- Strong planning, organisational, and decision-making capability
- Ability to operate at pace and manage competing priorities effectively
- Confident stakeholder manager, able to influence and build credibility at senior level
- Commercial awareness with a focus on efficiency, cost control, and performance
- A people-first approach, with a strong focus on engagement, development, and delivery
Why Join Constellation?
- Work at the centre of large-scale event delivery across multiple flagship venues
- Lead a function that directly impacts operational performance and guest experience
- Real ownership, accountability, and visibility at a regional level
- Opportunity to shape recruitment, training, and workforce capability across a complex, multi-site operation
- Fast-paced, high-impact role where no two days or events are the same
- This role offers exposure across the wider Constellation venue portfolio, with opportunities to support the broader business and flagship events across multiple locations.
Additional Information
40 hours per week, 5 days out of 7
Evening and weekend working required in line with event schedules
Predominantly site-based role across NEC Group venues
Regional People Lead- NEC Group NEW Constellation Posted today £40,000 per hour Birmingham Cate[...] employer: Chartwells Independent
Constellation, part of Compass Group UK & Ireland, is an exceptional employer that offers a dynamic and engaging work environment at some of the UK's most iconic venues. With a strong focus on employee development, you will have the opportunity to lead a dedicated team, shape recruitment strategies, and enhance workforce capabilities in a fast-paced setting. Join us to make a meaningful impact on event delivery while enjoying the benefits of working in a supportive culture that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Regional People Lead- NEC Group NEW Constellation Posted today £40,000 per hour Birmingham Cate[...]
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining the team!
We think you need these skills to ace Regional People Lead- NEC Group NEW Constellation Posted today £40,000 per hour Birmingham Cate[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Regional People Lead. Highlight your experience in managing teams and working in high-volume environments, just like we do at Constellation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for people management and how you can bring structure to our dynamic operations. We want to see your personality!
Showcase Relevant Experience:When filling out your application, be specific about your past roles. Mention any experience with recruitment strategies or training programmes that align with what we’re looking for at Constellation.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venues
Familiarise yourself with the NEC Group venues and their unique characteristics. Understanding the specific needs of each venue will help you demonstrate your ability to manage a diverse workforce effectively.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your experience in coaching and developing staff, as this role requires a strong focus on team performance and engagement.
✨Understand Workforce Dynamics
Be ready to discuss your strategies for managing large, flexible workforces. Share insights on how you’ve tackled challenges in staffing and training, especially during peak periods, to show you can handle the demands of this role.
✨Engage with Stakeholders
Think about how you would build relationships with senior stakeholders. Prepare to discuss your approach to influencing and collaborating with operational leaders, as this is key to driving consistency and performance across multiple sites.
