Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage facilities services across multiple sites in the Midlands.
- Company: Join Compass Group UK, a leader in facilities management.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts.
- Why this job: Make a real impact by driving innovation and operational excellence.
- Qualifications: 5+ years in facilities management with strong leadership skills.
- Other info: Embrace diversity and grow your career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
As a Regional Operations Manager, you will be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a high-performing on-site team. You will act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.
Key Responsibilities- Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
- Minimum 5 years' experience in a Facilities Management and contract management role.
- Multi-site experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decision-making skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...] in Birmingham employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...] in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Compass Group and their values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of operational excellence and client satisfaction.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Regional Operations Manager. Highlight your multi-site management skills and financial acumen to demonstrate you’re the right fit for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Compass Group team and ready to take on the challenge.
We think you need these skills to ace Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...] in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management and any multi-site operations you've handled. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational excellence and client satisfaction in your previous roles. We love a good story!
Showcase Your Leadership Skills: As a Regional Operations Manager, leadership is key. In your application, emphasise your experience in managing teams and driving performance. We want to know how you've developed high-performing teams and fostered a culture of collaboration.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Compass Group UK!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Regional Operations Manager in facilities management. Familiarise yourself with key responsibilities like managing SLAs, budgets, and team performance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or managed multiple sites. Highlight how you promoted a culture of safety and collaboration, as well as any innovative solutions you implemented to improve service delivery. This will demonstrate your capability to lead effectively in this role.
✨Understand Compliance and Safety Standards
Brush up on health and safety regulations and compliance requirements relevant to facilities management. Be ready to discuss how you've ensured compliance in previous roles and how you plan to maintain high standards at Compass Group. This shows that you take these aspects seriously and are prepared to uphold them.
✨Build Rapport with the Interviewers
During the interview, engage with your interviewers by asking insightful questions about the company culture and their expectations for the role. Building a connection can leave a lasting impression and show that you're not just looking for a job, but a place where you can contribute and grow.
