At a Glance
- Tasks: Deliver exceptional service at VIP dinners, corporate suites, and live events.
- Company: Join Constellation at the iconic NEC Birmingham, a hub for dynamic events.
- Benefits: Competitive pay, flexible hours, and experience at major exhibitions.
- Other info: Perfect for energetic individuals who thrive in fast-paced environments.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences.
- Qualifications: Experience in waiting and bar service with a passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Constellation is seeking confident, personable, and multi-skilled Hospitality Plate Waiters and Hospitality Bar Staff to join our team at the NEC Birmingham — one of the UK’s largest and most dynamic exhibition and live-event venues. This is an exciting opportunity to work across VIP dinners, corporate hospitality suites, live events, exhibitions, and premium event spaces, delivering first-class service in a fast-paced environment.
As part of our Hospitality Team, you will help deliver seamless service across a variety of high-profile events. You will support plated dining, bar service, suite preparation, and guest care, ensuring every visitor enjoys an exceptional experience. This role is ideal for adaptable, energetic, and multi-skilled hospitality professionals who are equally comfortable delivering high-quality table service and supporting busy bar operations.
Successful candidates will have experience in both waiting and bar service, with a strong understanding of hospitality standards and guest expectations in premium event environments.
Key Responsibilities- Deliver professional table service to guests across VIP and corporate areas
- Serve plated meals and premium beverages to the highest standard
- Confidently explain menu items and respond to guest queries
- Set up and prepare hospitality suites and event spaces
- Clear tables efficiently and maintain a clean, organised environment
- Support both front-of-house and bar operations as required
- Prepare and serve a range of beers, spirits, wines, and soft drinks in line with service standards
- Maintain bar presentation, cleanliness, and stock organisation throughout service
- Work collaboratively with kitchen, bar, and management teams
- Uphold all food safety, hygiene, licensing, and health & safety procedures
- Previous experience as a plate waiter, bar staff member, waiter/waitress, hospitality host, or similar hospitality role
- A strong background in both waiting and bar service is essential
- Experience in premium hospitality, hotels, restaurants, event venues, or corporate hospitality environments
- Confident carrying and serving plated meals in a professional hospitality setting
- A good understanding of bar operations, including service standards, stock awareness, bar setup, and maintaining an efficient service during busy periods
- Strong product knowledge of beers, spirits, wines, and other beverages, with the confidence to answer guest questions and make recommendations where appropriate
- Excellent communication and customer service skills
- Professional, well-presented, and confident manner
- Strong attention to detail and ability to multitask
- Ability to work under pressure in a fast-paced environment
- A proactive, flexible, and team-focused attitude
- Comfortable switching between waiting and bar duties depending on event requirements
- Must be 18+
- Must have the right to work in the UK
- Previous hospitality service experience in both waiting and bar service is essential
- Knowledge of responsible alcohol service and licensing requirements
- Availability for event days, exhibitions, and live-show schedules
- Competitive hourly rate
- Flexible, casual work
- Opportunity to work at one of the UK’s most iconic event venues
- Be part of major exhibitions, VIP events, and live entertainment
- Gain valuable experience with a leading event staffing provider
Constellation delivers outstanding hospitality experiences at some of the UK’s most prestigious venues. If you’re passionate about service, enjoy working in a vibrant event environment, and want to be part of a professional, supportive team, we’d love to hear from you.
Hospitality Plate Waiter & Hospitality Bar Staff at the NEC. in Birmingham employer: Chartwells Independent
Constellation is an exceptional employer, offering a vibrant work culture at the NEC Birmingham, one of the UK's premier event venues. With competitive pay, flexible working hours, and opportunities to engage in high-profile events, employees can thrive in a dynamic environment while gaining valuable experience in hospitality. Join our supportive team and elevate your career in a setting that celebrates outstanding service and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Plate Waiter & Hospitality Bar Staff at the NEC. in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chartwells Independent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Plate Waiter & Hospitality Bar Staff at the NEC. in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chartwells Independent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chartwells Independent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chartwells Independent get a sense of who you are beyond your experience!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chartwells Independent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
