At a Glance
- Tasks: Lead and innovate cleaning services across diverse client contracts.
- Company: 14forty, a leader in facilities management with a focus on exceptional service.
- Benefits: Competitive salary up to £70,000, career development, and influence in the industry.
- Other info: Join a dynamic team and promote sustainable practices while driving innovation.
- Why this job: Shape the future of cleaning standards and drive operational excellence nationally.
- Qualifications: Senior-level experience in contract cleaning and strong stakeholder management skills.
The predicted salary is between 70000 - 70000 £ per year.
- Head of Cleaning Excellence
- 14forty | National Role | up to £70,000 per annum (DOE)
- Shape the Future of Cleaning Services
At 14forty, we believe exceptional facilities management starts with exceptional service.
We're looking for an experienced Cleaning Subject Matter Expert (SME) to lead the development, improvement and innovation of cleaning services across our diverse portfolio of client contracts.
This is a unique opportunity to become the recognised expert for cleaning operations within the business, influencing strategy, driving operational excellence, supporting growth opportunities, and helping shape the future of cleaning service delivery across the UK.
What You'll Be Doing
As our Cleaning SME, you'll work closely with operational leaders, clients and the senior leadership team to enhance performance and deliver best-in-class cleaning solutions.
You’ll
- Lead and support the delivery of 14forty's cleaning strategy across the sector.
- Act as the technical and operational expert for cleaning services across multiple client contracts.
- Support contract mobilisations, transformations, service reviews and continuous improvement initiatives.
- Develop and embed standard operating procedures, auditing frameworks and performance measures.
- Drive operational consistency, productivity improvements and service excellence across the business.
- Conduct site assessments, benchmarking exercises and operational reviews to identify opportunities for improvement.
- Champion innovation, introducing new technologies, robotics, digital solutions and smarter ways of working.
- Support bids, tenders and solution design activity with specialist cleaning expertise.
- Build strong client and stakeholder relationships, helping drive retention, growth and customer satisfaction.
- Promote sustainable cleaning practices and support the delivery of ESG objectives across the sector.
- Coach and develop operational teams, sharing best practice and building cleaning capability throughout the business.
What We're Looking For
We're seeking a highly credible cleaning professional with a strong track record of delivering results across complex, multi-site environments.
You’ll bring
- Significant senior-level experience within contract cleaning, facilities management or a technical cleaning consultancy environment.
- Strong knowledge of cleaning methodologies, service delivery models, productivity and workforce management.
- Proven experience driving operational excellence across multiple sites or contracts.
- Experience developing and implementing SOPs, quality frameworks and best practice standards.
- A strong understanding of compliance, auditing and performance management.
- Experience supporting mobilisations, tenders, client presentations and retention activities.
- Excellent stakeholder management and communication skills, with the confidence to influence at all levels.
- A data-driven mindset with strong analytical and problem-solving skills.
- A passion for innovation and continuous improvement.
Desirable
- Bi CS Assessor, Licence to Practice or equivalent industry qualification.
- Experience implementing cleaning technology, automation, robotics or digital solutions.
- Understanding of sustainability and ESG principles within FM environments.
- Active involvement with Bi CS or other relevant industry bodies.
- Experience presenting at industry events, customer forums or conferences.
Why Join 14forty?
At 14forty, you'll have the opportunity to influence cleaning standards across a national portfolio, work alongside industry experts, and play a key role in driving innovation and operational excellence.
This is more than a cleaning leadership role.
It's an opportunity to shape strategy, improve performance, develop future talent, and help create market-leading solutions for some of the UK's most diverse client environments.
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Head of Cleaning Excellence in Birmingham employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Cleaning Excellence in Birmingham
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Chartwells Independent.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Chartwells Independent.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Chartwells Independent, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Head of Cleaning Excellence in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Chartwells Independent that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Chartwells Independent specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Chartwells Independent will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Chartwells Independent
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Chartwells Independent a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Chartwells Independent.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Chartwells Independent, showcasing your work ethic and the quality of your previous roles in janitorial services.
