At a Glance
- Tasks: Lead hospitality operations and create unforgettable experiences for guests on matchdays.
- Company: Join Constellation at Aston Villa FC, part of the Levy UK family.
- Benefits: Competitive pay of £19.19 per hour with flexible matchday hours.
- Other info: Casual role with opportunities throughout the Aston Villa FC season.
- Why this job: Be part of an exciting Premier League environment and inspire high-performing teams.
- Qualifications: Must be 18+, with a year of hospitality management experience and fine dining knowledge.
The predicted salary is between 31500 - 38500 £ per year.
Lead Premium Hospitality at Aston Villa FC! Experienced Hospitality Managers Wanted!
Are you an experienced hospitality leader looking to be part of one of the Premier League's most exciting matchday environments?
Join Constellation, part of the Levy UK family, as a Hospitality Manager at Aston Villa FC and help deliver exceptional experiences for thousands of guests on every matchday.
We're looking for passionate and experienced Front of House Hospitality Managers who can lead high-performing teams, drive operational excellence, and deliver first-class hospitality across our premium lounges, restaurants, executive boxes, and hospitality suites.
What you'll be doing
- Leading front of house hospitality operations across matchdays and stadium events.
- Managing, motivating and supporting teams of waiters, runners, supervisors and hospitality staff to deliver exceptional guest experiences.
- Leading an array of hospitality service styles, including fine dining, à la carte restaurant service, buffets, bowl food, canapé receptions and premium lounge hospitality.
- Working closely with chefs, operational managers and wider hospitality teams to ensure seamless service throughout the day.
- Managing staffing levels, service standards and operational performance across multiple hospitality areas.
- Ensuring the highest standards of food safety, hygiene, presentation and guest service.
- Ensuring all company policies are followed, including Health & Safety, Food Safety, Manual Handling and COSHH.
What we're looking for
- You must be aged 18 or over.
- A minimum of one year's experience in a hospitality management role.
- Previous experience managing hospitality operations within a stadium, arena, hotel or premium hospitality venue.
Essential
Experience working within a fine dining environment.
- Proven experience leading teams of waiters, runners and front of house hospitality staff.
- A thorough understanding of multiple hospitality service styles, including fine dining, à la carte service, buffets, bowl food, canapé service, corporate hospitality and premium lounges.
- Strong leadership, organisational and communication skills.
- The ability to remain calm, make decisions and lead teams in a fast-paced, high-pressure environment.
- A passion for delivering exceptional guest experiences while developing and inspiring high-performing teams.
- This is a Casual Matchday Position
This is a casual, flexible matchday role, offering the opportunity to work throughout the Aston Villa FC season, alongside other exciting events where available.
Availability for Aston Villa's home fixtures is essential.
(Fixture dates are subject to change due to television scheduling and cup competitions. Flexibility to work all Aston Villa home fixtures throughout the season is essential.)
If you're an experienced hospitality leader ready to deliver unforgettable matchday experiences and lead from the front in one of the country's most iconic football stadiums, we'd love to hear from you.
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Experienced Hospitality Managers- AVFC. NEW Constellation Posted today £19.19 per hour Birmingh[...] in Birmingham employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Hospitality Managers- AVFC. NEW Constellation Posted today £19.19 per hour Birmingh[...] in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chartwells Independent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Experienced Hospitality Managers- AVFC. NEW Constellation Posted today £19.19 per hour Birmingh[...] in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chartwells Independent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chartwells Independent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chartwells Independent get a sense of who you are beyond your experience!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chartwells Independent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
