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For Companies At a Glance
- Tasks: Lead the design and delivery of engaging digital learning solutions across the UK.
- Company: Join a dynamic team at Compass One, transforming digital learning experiences.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future of learning.
- Why this job: Make a real impact in digital training and see your work succeed nationwide.
- Qualifications: Passion for digital learning, excellent communication, and problem-solving skills required.
- Other info: Flexible mobile role with opportunities for career growth and innovation.
The predicted salary is between 42000 - 58000 £ per year.
Location: Mobile (UK-wide travel)
Sector: Support Services – Compass One
Reporting to: Head of Digital Delivery & Implementation
The Opportunity
Are you passionate about creating exceptional digital learning experiences that genuinely make a difference? Do you thrive at the intersection of design, technology, and delivery? We’re looking for a Digital Training & Delivery Manager to lead the design, development, and delivery of engaging, high-quality digital learning solutions that build capability, confidence, and consistency across Compass One. This is a highly visible, hands‑on role where you’ll shape how our people learn—bringing digital solutions to life, supporting new implementations, and delivering impactful training both face‑to‑face and virtually.
What You’ll Be Doing
- Design & Digital Learning Excellence
- Lead the end-to-end design, development, and delivery of engaging digital learning solutions.
- Create scalable, user‑focused training that aligns with business goals and drives real adoption.
- Develop clear, compelling training materials, documentation, and system guidance.
- Strategic Collaboration & Leadership
- Partner with business stakeholders, IT teams, and Compass operational teams to support the rollout and training of Compass Digital solutions.
- Work closely with Growth teams to contribute to solution design and provide accurate, value‑driven costings.
- Support mobilisation and implementation teams for new business wins and system deployments.
- Innovation, Technology & Delivery
- Support delivery of the Digital Technology Team programme alongside Implementation and Technology teams.
- Help shape industry‑focused digital solutions across equipment, site support, and training initiatives.
- Support software development and mobilisation through data gathering, system mapping, and deployment support.
- Quality, Risk & Operational Support
- Assist with data collection and documentation to support system and process improvements.
- Provide system administration and on‑site software support to keep operations running smoothly.
- Diagnose and resolve technical issues with confidence and clarity.
- Stakeholder & Client Engagement
- Build strong relationships with clients, suppliers, and internal teams.
- Conduct regular site visits to support training, systems adoption, and mobilisation activity.
- Act as a trusted digital learning partner to Contract Managers, Operational Directors, and Support Services teams.
What You’ll Bring
- A passion for digital learning, training delivery, and user experience.
- Excellent communication skills—you can engage a room or a virtual audience with ease.
- Strong problem‑solving skills and a sharp eye for detail.
- A customer‑first mindset with experience in customer‑facing environments.
- Confidence working independently in a mobile role, as well as collaboratively across teams.
- Proven ability to diagnose and resolve technical or system‑related issues.
- Strong working knowledge of:
- Windows operating systems
- Microsoft Office and common business applications
- Networking fundamentals and basic troubleshooting
- Helpdesk and ticketing systems
You’ll also need:
- A full UK driving licence
- Flexibility to travel across the UK, including frequent overnight stays
Who You’ll Work With
- Compass IT system users and colleagues
- Sales and retention teams
- Clients and third‑party suppliers
- Managing Directors, Operational Directors, Contract Managers, and Support Services teams
Why Join Us?
This is more than a training role—it’s a chance to shape the future of digital learning across a national organisation. You’ll have real influence, variety, and the opportunity to see your work land, scale, and succeed in the real world. If you love designing meaningful learning, delivering with energy, and seeing technology make a difference—we’d love to hear from you.
Digital Training & Delivery Manager NEW Central Functions Posted today £50,000 per year Birming[...] in Birmingham employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Training & Delivery Manager NEW Central Functions Posted today £50,000 per year Birming[...] in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your passion for digital learning. Think about how your skills align with the role of Digital Training & Delivery Manager and be ready to share examples of your past successes.
✨Tip Number 3
Don’t just apply—engage! When you submit your application through our website, follow up with a friendly email expressing your enthusiasm for the role. This shows initiative and keeps you on their radar.
✨Tip Number 4
Stay adaptable and open-minded. The world of digital learning is always evolving, so being flexible and willing to learn new technologies will make you stand out as a candidate who can truly contribute to the team.
We think you need these skills to ace Digital Training & Delivery Manager NEW Central Functions Posted today £50,000 per year Birming[...] in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for digital learning shine through in your application. We want to see how much you care about creating engaging experiences that make a difference!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for someone who can lead the design and delivery of digital solutions, so show us how you fit the bill!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well—whether it’s in your CV or cover letter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Chartwells Independent
✨Know Your Digital Learning Stuff
Make sure you brush up on the latest trends in digital learning and training delivery. Be ready to discuss how you've designed and delivered engaging digital solutions in the past, and think about specific examples that showcase your skills.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams, so be prepared to talk about your experience in strategic collaboration. Share examples of how you've partnered with stakeholders or IT teams to roll out successful training programmes.
✨Demonstrate Problem-Solving Prowess
Since you'll need to diagnose and resolve technical issues, think of a few scenarios where you've tackled challenges head-on. Highlight your problem-solving skills and how you approach troubleshooting in a calm and effective manner.
✨Engage with Energy
Your communication skills are key in this role, so practice engaging your audience, whether in person or virtually. Prepare to deliver a mini-presentation or training snippet during the interview to showcase your ability to captivate and inform.
