At a Glance
- Tasks: Convert enquiries into bookings and deliver exceptional customer experiences.
- Company: Join Levy, part of Compass Group, known for iconic venues and hospitality.
- Benefits: Health benefits, discounts, career development, and 23 days annual leave.
- Other info: Full-time office role in Birmingham with clear career progression.
- Why this job: Be part of a dynamic team in a fast-paced environment with real impact.
- Qualifications: 1 year in events sales and 3 years in hospitality preferred.
The predicted salary is between 28957 - 28957 £ per year.
Lime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week.
As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio.
Key Responsibilities- Drive Revenue Growth: Support the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation.
- Deliver Outstanding Customer Service: Provide a first‑class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs.
- Build Strong Relationships: Develop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication.
- Support Commercial Performance: Use business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives.
- Maintain Accurate Systems & Reporting: Ensure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning.
- Become a Venue Expert: Build strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team.
We are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast‑paced office environment. You will ideally have:
- At least 1 year’s experience within a Conference & Events role
- A minimum of 3 years’ hospitality industry experience at venue level
- GCSEs including Maths and English (A-Levels or degree desirable)
- Strong written and verbal communication skills
- Excellent organisational and administrative abilities
- Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint
- Experience using booking systems such as Delphi or Gratis
- Strong venue and hospitality knowledge
- A proactive, solutions‑focused mindset with the ability to remain calm under pressure
- A positive, team‑oriented attitude and strong customer service approach
This is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position.
Benefits- Medicash health benefits including dental, optical, and mental health support
- Coverage for you and up to 4 children
- Free annual health check with Aviva Digicare
- Discounts with Nuffield Health and Pure Gym
- Employee Assistance Programme
- Up to 55% off cinema tickets
- Shopping discounts up to 15%
- Discounts on Vodafone plans
- Travel discounts with providers including TUI and Expedia
- Meals on duty
- Pension scheme
- Life assurance
- Paid professional subscriptions
- 23 days annual leave plus bank holidays
- Your birthday off
- Additional leave after maternity return
- Day off for your baby’s first birthday
- Holiday purchase scheme
- Ongoing training and development
- Clear career progression pathways
- Financial wellbeing programme
- Preferred rates on salary finance products
At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive.
Conference & Events Sales Executive - The Lime Venue Portfolio in Birmingham employer: Chartwells Independent
At Lime Venue Portfolio, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Birmingham office where teamwork and collaboration thrive. With a strong focus on employee growth, we provide ongoing training, clear career progression pathways, and a range of benefits including health support, discounts, and generous leave policies, ensuring our team members feel valued and supported in their roles. Join us to be part of a dynamic environment that champions diversity and inclusion while delivering outstanding experiences in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Sales Executive - The Lime Venue Portfolio in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Lime Venue Portfolio, their venues, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with the role of Conference & Events Sales Consultant. Think about specific examples that highlight your skills in customer service and sales.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lime Venue Portfolio.
We think you need these skills to ace Conference & Events Sales Executive - The Lime Venue Portfolio in Birmingham
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality and events right from the start. Share your experiences that highlight your love for creating memorable events and how you thrive in a fast-paced environment.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your background aligns with what we’re looking for in a Conference & Events Sales Consultant.
Highlight Your Communication Skills:Since this role involves a lot of client interaction, emphasise your strong written and verbal communication skills. Give examples of how you've successfully built relationships with clients or colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chartwells Independent
✨Know Your Venues
Before the interview, take some time to research the Lime Venue Portfolio. Familiarise yourself with their venues, services, and unique selling points. This will not only show your enthusiasm for the role but also help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully converted enquiries into bookings. Highlight your approach to customer service and how you’ve built relationships with clients. This will demonstrate your ability to drive revenue growth effectively.
✨Practice Your Communication
As a Conference & Events Sales Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as knowledgeable and approachable.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you had to think on your feet or resolve conflicts, and be ready to discuss how you managed those challenges while maintaining excellent customer service.
