Commercial Analytics Manager- Jockey Club Experiences 18 month FTC NEW Levy Posted yesterday Competitive Birmingham Operations

Remote | Full-Time | 18 Month FTC

Up to £60,000 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty and loads more.

We’re looking for a commercially minded Commercial Analytics Manager who can turn numbers, trends and insights into decisions that genuinely move the business forward. This is a role for someone who enjoys getting under the skin of the data, spotting opportunities, challenging the status quo and then bringing people with them. You’ll work across Revenue, Sales, Finance, Operations and HR, giving our teams the insight they need to make smarter commercial decisions.

You’ll also take the lead on the ongoing development and optimisation of Delphi, making sure we’re getting maximum value from the system and using it to create a smarter, more connected approach to commercial reporting and performance.

This isn’t just a reporting role. You’ll be at the heart of the commercial function, using data, analysis and insight to help shape how Jockey Club Experiences performs. You’ll provide the commercial intelligence behind our Revenue, Sales and Finance activity, working closely with venue and central teams to identify trends, uncover opportunities and challenge performance.

What you’ll be doing:

• Turn data into action – deliver insightful commercial analysis across Revenue, Sales and Finance, turning complex information into clear recommendations that people can actually use.
• Own the reporting rhythm – deliver accurate and impactful daily, weekly and monthly commercial reporting, making sure key stakeholders know what’s happening, why it matters and what we should do about it.
• Be our Delphi guru – take ownership of the Delphi system, overseeing its implementation, integration, development and ongoing optimisation as a key commercial reporting platform.
• Spot the opportunities – work closely with venue teams to understand performance, identify trends and highlight opportunities to improve revenue, profitability and efficiency.
• Build smarter models – develop analytical and scenario-planning models that help the business understand the potential impact of different commercial decisions.
• Make KPIs count – help develop, publish and monitor meaningful KPIs that measure performance, efficiency and success.
• Challenge and improve – use data and insight to challenge existing processes and make tactical recommendations that improve Revenue and Sales performance.
• Bring the story to life – present analysis and recommendations at commercial reviews and to senior leadership, making sure the numbers tell a clear and compelling story.
• Support the budget process – work with the central Finance team to develop annual budget models, providing historical revenue and profit insight to support future planning.
• Work across the business – collaborate with Revenue, Sales, Finance, Operations and HR teams to build a genuinely connected, 360° view of business performance.
• Be the go-to data expert – provide guidance and support to teams across the business, helping them understand the numbers and use insight to make better decisions.

What we’re looking for:

• Experience in a regional or national commercial analytics / analyst role within hospitality.
• Strong commercial experience, with a genuine understanding of what drives revenue, profitability and performance.
• Excellent analytical and problem-solving skills, with the ability to turn data into clear, actionable insight.
• Experience working with reporting systems and/or commercial technology — and the curiosity to get under the bonnet and make them work harder.
• The confidence to challenge processes, ask the right questions and make recommendations based on evidence.
• Excellent presentation and communication skills, with the ability to explain complex information in a way that makes sense to everyone.
• Strong stakeholder and relationship-building skills, with the ability to work confidently with teams at all levels.
• A proactive, organised approach and the ability to prioritise in a fast-moving environment.
• A can-do attitude and the initiative to get things moving rather than waiting to be asked.
• High personal standards and a genuine drive to deliver great results.
• The ability to build trust, gain respect and bring people with you.
• A passion for hospitality, food, beverage and great service.

Most importantly, you’ll be someone who gets excited by the question: “What does the data tell us — and what can we do with it?”

What you’ll get in return:

• Up to £60,000 salary
• Bonus and full company benefits
• 23 days’ annual leave + bank holidays
• Your birthday off
• Holiday purchase scheme
• Healthcare and wellbeing support through Aviva Digicare and Medicash
• Dental, optical and therapy benefits
• 24/7 Employee Assistance Programme and mental health support
• Enhanced maternity, paternity and adoption leave
• Additional family-friendly benefits, including a day off for your baby’s first birthday
• Shopping, entertainment and travel discounts
• 20% off Nuffield Health and 10% off PureGym memberships
• Pension scheme and Life Assurance
• Preferred rates on salary finance products
• Professional subscriptions and ongoing training
• Structured development and career pathways
• Meals on duty

Why join us?

Levy UK & Ireland is part of Compass Group, the world’s largest catering and hospitality business — but we’re not interested in doing things the same old way. We’re about people, experiences, innovation and having a bit of fun while we’re at it. You’ll be joining a team where individuality is celebrated, ideas are welcomed and everyone has the opportunity to make an impact. As part of Compass, you’ll help feed people, fuel progress and forge connections across around 6,000 venues. So, if you’re ready to take your analytics career into a role where your insight can genuinely influence commercial strategy, we’d love to hear from you.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!