At a Glance
- Tasks: Coordinate user onboarding and support during a major transformation programme.
- Company: Join Compass Group UK, a leader in food and support services.
- Benefits: Competitive salary, hybrid work options, and exposure to large-scale change.
- Other info: Opportunity for career growth and to make a real impact.
- Why this job: Be part of a high-profile transformation that shapes how teams work.
- Qualifications: Experience in administration or project coordination with strong organisational skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: Birmingham/Hybrid/mobile
Business Area: Enterprise Change & Transformation
Reports to: Programme Manager
Ready to help shape the future of Compass? We're looking for a highly organised and proactive Business Readiness Coordinator to support the rollout of a major enterprise-wide transformation programme across Compass Group UK & Ireland. Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business.
The Role
As a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods. You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes.
You’ll be responsible for:
- Coordinating user onboarding and system access across key business platforms.
- Supporting colleagues with system queries, access issues and readiness activities during rollout and hypercare periods.
- Maintaining deployment trackers, user records and programme data to ensure accuracy and compliance.
- Providing administrative support including meeting coordination, minutes, documentation and presentation preparation.
- Supporting the distribution of training materials, user guides and communications to ensure successful adoption of new ways of working.
About You
We're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives.
You’ll ideally have:
- Experience in administration, project coordination, business support or programme delivery.
- Strong attention to detail and confidence managing large volumes of data.
- Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools.
- Outstanding organisational and communication skills.
- A customer-focused approach with the ability to support and guide users through change.
Desirable Experience
- Supporting transformation, change or technology programmes.
- User access management or basic IT support processes.
- Experience within hospitality, retail, contract catering or multi-site organisations.
- Supporting training, onboarding or user adoption activities.
Why Compass?
This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland. You’ll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working. If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.
Business Readiness Coordinator NEW Compass Group UK Posted today £50,000 per year Birmingham Ce[...] employer: Chartwells Independent
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