At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences at Costa Coffee.
- Company: Join Compass Group UK&I, a leader in the catering industry.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values individuality and personal growth.
- Why this job: Make a real impact in a vibrant café environment while developing your career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 29500 - 29500 £ per year.
Costa Coffee - Assistant Manager - York
We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week. As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa NEW One Retail Posted today £29,500 per year York Operations employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters personal growth. As an Assistant Cafe Manager in York, you'll enjoy a comprehensive benefits package, including career development programmes, healthcare perks, and exclusive discounts, all while working in a supportive environment that values your contributions and encourages you to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa NEW One Retail Posted today £29,500 per year York Operations
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Costa Coffee and Compass Group UK&I on LinkedIn and other platforms. Engage with their posts and share your passion for exceptional customer service. It’s a great way to get noticed!
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Costa!
We think you need these skills to ace Assistant Manager - Costa NEW One Retail Posted today £29,500 per year York Operations
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for exceptional customer service shine through. We want to see how you can bring that enthusiasm to the role of Assistant Cafe Manager at Costa!
Tailor Your Experience:Make sure to highlight your previous experience in similar roles. We’re looking for someone who has managed teams and knows how to keep things running smoothly, so don’t hold back on those relevant details!
Be Organised:Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as much as we appreciate a tidy café!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Costa.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand Costa Coffee's values and what exceptional customer service looks like to them. Familiarise yourself with their menu and any recent news about the brand. This will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
As an Assistant Cafe Manager, you'll be leading a team. Prepare examples of how you've motivated and supported your team in previous roles. Think about specific situations where you helped someone excel or resolved a conflict effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing inventory or dealing with a difficult customer. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive brand image.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, opportunities for training, or how success is measured in the role. It shows you're genuinely interested and engaged in the position.
