At a Glance
- Tasks: Manage VIP events and ensure exceptional experiences at Excel London.
- Company: Exciting venue with a focus on high-profile events and customer satisfaction.
- Benefits: £34,000 salary, 23 days holiday, healthcare, and meals on duty.
- Other info: Inclusive workplace that values diversity and offers great career growth.
- Why this job: Join a dynamic team and make every event unforgettable for clients.
- Qualifications: Experience in hospitality or events, strong organisational skills, and attention to detail.
The predicted salary is between 34000 - 34000 £ per year.
£34,000 + excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
About the Role
We're looking for a detail-focused and customer-driven Assistant Internal Operations Manager to deliver exceptional VIP and showcase events at Excel London. This is a fantastic opportunity to manage high-profile events, working closely with clients, chefs, operational teams, and senior stakeholders to ensure every experience exceeds expectations. You'll oversee multiple event spaces, support small teams, and deputise for the Internal Events Operations Manager when required.
Responsibilities
- Lead the delivery of VIP and showcase events.
- Manage multiple event spaces and small event teams.
- Work closely with culinary and operational teams to deliver exceptional service.
- Build strong relationships with clients and stakeholders.
- Ensure compliance with health & safety and company standards.
- Drive continuous improvement through guest feedback and attention to detail.
Qualifications
- Previous supervisory experience in hospitality or events operations.
- Strong organisational and communication skills.
- Exceptional attention to detail and a passion for service excellence.
- Confident working independently in a fast-paced environment.
- Experience delivering premium hospitality or VIP events is desirable.
Benefits
- Competitive salary: £34,000.
- Bonus and benefits package.
- 23 days holiday plus bank holidays and your birthday off.
- Health and wellbeing support including healthcare, meals on duty, and family-friendly benefits.
- Pension, life assurance and retail discounts.
- Professional subscriptions paid.
- Financial wellbeing programme and preferred rates on salary finance products.
- Additional days off and leave benefits.
Equal Opportunity Statement
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to create a supportive, empowering workplace where everyone can thrive. We believe in celebrating individuality and building inclusive teams where everyone feels they belong.
Assistant Event Operations Manager employer: Chartwells Independent
At Excel London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values detail-oriented and customer-driven individuals. With competitive salaries, comprehensive benefits including healthcare and wellbeing support, and ample opportunities for professional growth, our team thrives in delivering outstanding VIP and showcase events. Join us in a dynamic environment where your contributions are recognised, and every day brings the chance to create memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Event Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who work at Excel London. A friendly chat can open doors and give you insider info about upcoming opportunities.
✨Tip Number 2
Showcase your skills! If you've got experience in managing events or working with teams, be ready to share specific examples during interviews. We want to hear how you’ve made events shine!
✨Tip Number 3
Prepare for the unexpected! In the fast-paced world of events, things can change quickly. Think about how you’d handle last-minute challenges and be ready to discuss your problem-solving strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Event Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Event Operations Manager role. Highlight your previous supervisory experience in hospitality or events operations, and don’t forget to showcase your strong organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional service and managing high-profile events. Mention specific experiences that demonstrate your ability to build strong relationships with clients and stakeholders.
Showcase Relevant Experience:When filling out your application, be sure to highlight any experience you have with VIP or premium events. We want to see how you've driven continuous improvement through guest feedback and your commitment to service excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Excel London. Don’t miss out!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, research the types of VIP and showcase events that the company has hosted. Familiarise yourself with their past events and think about how you can contribute to making them even better. This shows your genuine interest and helps you stand out.
✨Showcase Your Organisational Skills
Prepare examples from your previous experience where you successfully managed multiple tasks or events simultaneously. Highlight your attention to detail and how you ensured everything ran smoothly. This will demonstrate your capability to handle the demands of the role.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences and share your enthusiasm for working collaboratively with teams. Strong interpersonal skills are key in this role, so let your personality shine through!
✨Emphasise Your Customer Service Passion
Be ready to discuss how you’ve gone above and beyond for clients in the past. Share specific stories that highlight your commitment to service excellence and how you’ve used guest feedback to drive improvements. This aligns perfectly with the company’s focus on exceptional service.
