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- Tasks: Support live events, ensuring top-notch customer service and smooth operations.
- Company: Join Compass Group UK, a leader in hospitality with a vibrant team culture.
- Benefits: Competitive salary, hands-on training, and opportunities for career advancement.
- Other info: Dynamic work environment with flexible hours and growth potential.
- Why this job: Gain valuable experience in hospitality while working at exciting live events.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
The predicted salary is between 28084 - 28084 £ per year.
Salary: £28,084 per year
Location: 8 Centenary Square, Birmingham, B1 2EA
Reporting to: F (late finishes can be after midnight)
Contractual Requirements: Candidates must be aged 18+
About the Role
We are recruiting an Apprentice Hospitality Supervisor to support and assist in the efficient operations of our live events, ensuring exceptional customer service, maintaining operational standards, and fostering a positive work environment.
Key Responsibilities
- Operations Support: Assist in the smooth running of daily operations, including opening and closing procedures, cleanliness, and organisation. Ensure compliance with health, safety, and sanitation regulations.
- Inventory Management: Support stock checks, receive deliveries, and maintain accurate records.
- Customer Service: Welcome guests, take orders, serve food and beverages, handle inquiries or complaints.
- Service Standards: Monitor dining area, maintain cleanliness, gather feedback, and contribute to improvements.
- Staff Supervision: Supervise and support bar and restaurant staff during shifts, providing guidance as needed.
- Training: Assist in training new team members on responsibilities, service standards, and safety procedures.
- Team Environment: Foster teamwork, resolve conflicts, and recognise employee contributions.
- Cash Handling: Support cash transactions, process payments accurately, and reconcile registers.
Apprentice Hospitality Supervisor - ICC NEW Compass Group UK Posted today £28,084 per year Birm[...] employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Hospitality Supervisor - ICC NEW Compass Group UK Posted today £28,084 per year Birm[...]
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Compass Group UK. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role of an Apprentice Hospitality Supervisor.
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've handled customer inquiries or complaints in the past. This will demonstrate your ability to maintain high service standards, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows your enthusiasm and helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Apprentice Hospitality Supervisor - ICC NEW Compass Group UK Posted today £28,084 per year Birm[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Apprentice Hospitality Supervisor. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your ability to work in a team and handle cash transactions!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you can contribute to our team. Be sure to mention why you’re excited about working with us at Compass Group UK.
Show Off Your Skills: In your application, make sure to showcase your skills that align with the key responsibilities listed in the job description. Whether it's your knack for customer service or your organisational skills, let us know what makes you a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprentice Hospitality Supervisor. Familiarise yourself with daily operations, customer service expectations, and health and safety regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you've excelled in this area. Think about times when you handled complaints or went above and beyond for a guest. This will demonstrate your ability to create a positive experience for customers.
✨Demonstrate Team Spirit
The job requires fostering a positive team environment, so be ready to discuss how you work well with others. Share stories that highlight your teamwork skills, conflict resolution abilities, and how you’ve contributed to a supportive workplace culture in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.