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- Tasks: Lead training, support sales targets, manage enquiries, and ensure top-notch customer service.
- Company: Join Kents Hill Park, part of The Venues Collection, known for stylish event spaces across the UK.
- Benefits: Enjoy healthcare perks, discounts on travel and shopping, generous leave, and ongoing training opportunities.
- Why this job: Be part of a diverse team, grow your career in hospitality, and make a real impact.
- Qualifications: No specific qualifications required; just bring your passion for sales and events!
- Other info: Embrace a culture of inclusion and creativity while working in a vibrant environment.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for aSenior Sales & Events Coordinator to join the team at Kents Hill Park, a beautiful Venue, part ofThe Venues Collection.
Salary £28k Per Annum.
As Senior Sales & Events Co-Ordinator, your role expectations will be –
- To lead the training and development of all new team members to ensure they are achieving the company standard for performance within probation period.
- To support the Sales Office Manager daily to achieve the venue targets and provide support to the team.
- To work with the Sales Office Manager to delivery monthly financial results in line with budget through strategic planning of rates and diary optimisation using the tools available.
- To support the Sales Office Manager in the creation and completion of weekly & monthly reports/task such as forecasting & business review packs.
- To ensure all electronic enquiries are responded to within the agree response times and to work with the E-sales coordinators to maximise conversion.
- To produce the rate strategy for M&E in accordance with the venue’s budget expectations.
- To handle reservations for bedrooms for both event and transient guests
- To attend all mandatory and job specific training
- To consistently supplying the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue’s sales plan.
- To respond to any customer enquiry within the guidelines set by the venue.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/ operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales/Sales Manager with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and are building and maintaining relationships with key accounts.
- To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager.
What you\’ll receive-
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH\’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby\’s first birthday
- On-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
More about our commitments-
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
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Location
Milton Keynes, Milton Keynes, MK7 6BZ, United Kingdom
Job Reference: com/0707/97327001/52732960/SU
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Senior Sales & Events Co-Ordinator employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales & Events Co-Ordinator
✨Tip Number 1
Familiarise yourself with Kents Hill Park and The Venues Collection. Understanding their unique offerings and values will help you tailor your approach during interviews and discussions, showing that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of The Venues Collection on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your sales and event management skills, particularly in areas like diary optimisation and customer relationship management. Being able to discuss specific strategies you've used in the past will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios related to customer enquiries and event management. Having examples ready will show your problem-solving abilities and your commitment to providing excellent customer service.
We think you need these skills to ace Senior Sales & Events Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and event coordination. Use specific examples that demonstrate your ability to lead teams, manage budgets, and optimise diary management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the job description, particularly in customer care and sales strategies.
Highlight Relevant Skills: Emphasise skills such as communication, organisation, and strategic planning in your application. These are crucial for the Senior Sales & Events Coordinator position.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful events you have coordinated or sales targets you have exceeded. This will help demonstrate your capability to contribute to the venue's success.
How to prepare for a job interview at Chartwells Independent
✨Know the Venue Inside Out
Familiarise yourself with Kents Hill Park and its offerings. Understand the unique features of the venue, including its event spaces and services, so you can confidently discuss how you would promote them during the interview.
✨Demonstrate Your Sales Acumen
Prepare to showcase your previous sales experience and how you've successfully maximised revenue in past roles. Be ready to discuss specific strategies you've implemented and the results achieved, as this role heavily focuses on sales performance.
✨Highlight Team Leadership Skills
As a Senior Sales & Events Co-Ordinator, you'll be leading training for new team members. Share examples of how you've mentored or trained others in the past, emphasising your ability to develop talent and foster a positive team environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of scenarios where you've had to manage difficult clients or unexpected challenges during events, and be ready to explain how you handled them effectively.
