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- Tasks: Supervise a team, manage deliveries, and ensure high-quality customer service.
- Company: Join Compass Group UK&I, a leader in the food service industry with 6,000 venues.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth and development.
- Why this job: Be part of a diverse team that values individuality and offers career progression.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace a culture that celebrates diversity and empowers you to thrive.
We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities may include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Retail Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Retail Supervisor - M&S employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you demonstrate your alignment with their brand during the interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you created a positive work environment or resolved conflicts.
✨Tip Number 3
Research common challenges faced in retail supervision, such as stock management and customer complaints. Being able to discuss these topics intelligently will show your readiness for the role.
✨Tip Number 4
Network with current or former employees of M&S if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Retail Supervisor - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in supervising teams, customer service, and any other skills mentioned in the job description. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of your past experiences that demonstrate your ability to lead a team and maintain high standards in a retail environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for a customer. This will demonstrate your commitment to maintaining high standards in customer interactions.
✨Demonstrate Your Ability to Work Under Pressure
Retail environments can be fast-paced. Share examples of how you've handled stressful situations in the past while maintaining a positive attitude, which is crucial for this role.
✨Prepare Questions About Team Dynamics
Show your interest in the team environment by preparing thoughtful questions about how the team operates. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
