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- Tasks: As a Porter, you'll keep areas clean and assist with customer requests.
- Company: Join Medirest, part of Compass Group, serving over 130 NHS Trusts and private hospitals.
- Benefits: Enjoy flexible shifts and opportunities for career progression in a supportive environment.
- Why this job: Be part of a diverse team that values individuality and rewards hard work.
- Qualifications: We're looking for great communicators with customer care experience and adaptability.
- Other info: This role offers a chance to thrive in a dynamic healthcare setting.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Healthcare on a permanent casual basis, contracted to 0 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ready to Apply? Apply Now.
Porter employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter in a healthcare setting. Understanding the importance of cleanliness and customer care will help you demonstrate your commitment during any interviews or discussions.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully handled changing priorities in previous roles. This will highlight your ability to thrive in a dynamic environment, which is crucial for this position.
✨Tip Number 3
Brush up on your communication skills. Being able to build relationships with both customers and colleagues is key, so think of ways to illustrate your experience in providing excellent customer service.
✨Tip Number 4
Research Compass Group UK&I and Medirest to understand their values and culture. Aligning your personal values with theirs can give you an edge, showing that you're not just looking for a job, but a place where you can grow and contribute.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Porter. Familiarise yourself with the key tasks mentioned in the job description, such as maintaining cleanliness and assisting other staff.
Tailor Your CV: Highlight relevant experience in customer care and any previous roles that required adaptability and communication skills. Make sure to emphasise your ability to work under pressure and your reliability.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Porter position and why you would be a great fit for Healthcare.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells Independent
✨Show Your Customer Care Skills
As a Porter, you'll need to demonstrate your ability to provide high-quality customer care. Be prepared to share examples from your past experiences where you went above and beyond for a customer.
✨Emphasise Adaptability
The role requires someone who can easily embrace changing priorities. During the interview, highlight situations where you've successfully adapted to new challenges or changes in your work environment.
✨Communicate Effectively
Brilliant communication is key for this position. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've built relationships with colleagues or customers in previous roles.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for a Porter. Be sure to mention your punctuality and any systems you use to manage your time effectively, as this will show that you take your responsibilities seriously.
