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- Tasks: Support the Catering Operations Manager in delivering top-notch hospitality services.
- Company: Join Compass Group, a leader in catering across 6,000 venues in the UK.
- Benefits: Enjoy perks like travel discounts, wellness classes, and cash rewards on spending.
- Why this job: Be part of a diverse team that values your unique talents and offers growth opportunities.
- Qualifications: Must have NVQ Level 1 & 2 or equivalent, plus 2 years of catering experience.
- Other info: Flexible working environment with a focus on personal development and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Overall Purpose of the Role
- To support the Catering Operations Manager in organising and supervising the front of house element of the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations, ensuring the provision of a quality service.
- Coordinate, cost and oversee the fulfilment of the client’s catering hospitality requirements, maintaining an up to date hospitality booking system, supporting in client site visits where required.
- To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.
Key Responsibilities
- Support in delivering all contractual front of house terms including core feeding element
- Communicate any on site client changes to direct reports.
- Communicate regularly with client in relation to events (as agreed)
- Always Promote the unit and act as a Compass Advocate
- Communication client event requirements to wider team to ensure all client hospitality is delivered to the correct standard
- Management of hospitality event requests to ensure clients budget expectations are adhered to
- Managing booking system Bluerunner
- Event debriefing and post event evaluation
- Ensure all event products are correctly priced in line Foodbuy and client specifications
- Action plans are completed following client feedback
- Ensure all customer requirements are delivered in line with the expectation
- Ensure event costs are accurately inputted and maintained
- All food wastage is recorded and minimised
- Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
- Where required complete labour schedule within the labour budget
- Effectively minimise any agency and overtime spend
- Adjust labour schedule in line with requirements
Person Specification
- A good team member but must be able to work on own initiative
- Self-motivation and the ability to motivate others
- Experience and knowledge of a wide cross section of events
- Use of IT packages including, Microsoft Office, E-mail, Word, Excel
- Good knowledge and experience of working with food
- People Management
- Communication
- Results Orientation
- Holding others accountable
- Understanding Customers
Essential
- Proven experience in leading and managing successful teams
- NVQ Level 1 & 2 or City & Guilds 706/1 and 2
- Basic Food Hygiene certificate
- Minimum 2 years catering experience
- Excellent I.T skills
Desirable
- Experience in a similar role
- Good knowledge of food production methods and procedures
- Excellent communication skills
- Self motivated and ability to adapt to a changing environment
About Us
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0402/98233001/52678519/R/SU #Independent
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Manager employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with the specific catering and hospitality standards set by Compass Group UK & Ireland. Understanding their expectations will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and what it takes to succeed as a Hospitality Manager, which can be invaluable during interviews.
✨Tip Number 3
Showcase your experience with event management and client communication. Be prepared to discuss specific examples of how you've successfully managed events and met client expectations in previous roles.
✨Tip Number 4
Highlight your IT skills, especially with Microsoft Office and booking systems. Being proficient in these tools is crucial for managing hospitality requests and maintaining accurate records, so be ready to discuss your experience.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management and catering. Emphasise your leadership skills, team management experience, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your previous experiences have prepared you to meet the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on skills that are essential for the role, such as communication, results orientation, and IT proficiency. Provide examples of how you've successfully used these skills in past positions.
Showcase Your Knowledge of the Company: Demonstrate your understanding of Compass Group UK & Ireland and their values. Mention any specific initiatives or benefits they offer that resonate with you, showing that you’ve done your homework and are genuinely interested in the company.
How to prepare for a job interview at Chartwells Independent
✨Know the Company
Before your interview, take some time to research Compass Group UK & Ireland. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in hospitality management. Highlight specific examples where you've successfully led a team or managed events, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage client expectations. Think of examples from your past experiences where you had to adapt quickly or resolve conflicts effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, the company culture, or opportunities for professional development. It shows your enthusiasm and interest in the position.
