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For Companies At a Glance
- Tasks: Support daily operations and motivate the team to exceed expectations.
- Company: Join Costa, a leading High Street brand with a focus on individuality and employee growth.
- Benefits: Enjoy competitive pay, flexible shifts, and fantastic perks including learning opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal development.
- Qualifications: Previous experience in retail management and strong communication skills are essential.
- Other info: Work in a supportive environment where your unique talents are celebrated.
The predicted salary is between 28800 - 43200 £ per year.
We're currently recruiting a dedicated Assistant Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As an Assistant Retail Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Retail Manager - Costa employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you demonstrate your passion for exceptional customer service during any interviews or discussions.
✨Tip Number 2
Highlight your previous experience in managing teams effectively. Be prepared to share specific examples of how you've motivated your team and improved performance, as this is a key responsibility of the Assistant Retail Manager role.
✨Tip Number 3
Showcase your organisational skills by discussing how you've successfully managed inventories and budgets in past roles. This will demonstrate your ability to handle the operational aspects of the position.
✨Tip Number 4
Prepare to discuss your approach to training and supporting team members. Sharing your strategies for leading from the front and helping others excel will resonate well with the hiring team at Costa.
We think you need these skills to ace Assistant Retail Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use keywords from the job description, such as 'team management', 'customer service', and 'inventory management' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for exceptional customer service and your previous experience in similar roles. Mention specific achievements that demonstrate your ability to motivate teams and manage operations effectively.
Showcase Your Skills: In your application, emphasise your communication and organisational skills. Provide examples of how you've successfully led teams or improved processes in past positions to illustrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
As an Assistant Retail Manager, your enthusiasm for exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you motivate team members and ensure everyone is on task, as this will be a key part of the role at Costa.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've successfully managed inventories or budgets, and be ready to explain your thought process.
✨Research Costa's Brand Values
Familiarise yourself with Costa's brand image and values. Understanding their commitment to diversity and employee development will help you align your answers with what they are looking for in a candidate.
