Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Porter, you'll keep our spaces clean and assist with customer requests.
- Company: Join Chartwells, a leader in the industry that values individuality and career growth.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: This role offers a chance to make a real impact while working in a supportive environment.
- Qualifications: We're looking for adaptable communicators with a knack for customer care and reliability.
- Other info: This part-time role is contracted for 41 weeks a year, perfect for students!
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Chartwells? Here's what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/1301/62081001/52702543/R/BU #Independents
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!
Porter employer: Chartwells Careers
Contact Detail:
Chartwells Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter
✨Tip Number 1
Show your adaptability during the interview. Share examples of how you've successfully handled changing priorities in previous roles, as this is a key quality we're looking for in a Porter.
✨Tip Number 2
Demonstrate your communication skills by engaging with everyone you meet during the application process. Building rapport with staff can showcase your ability to connect with customers and colleagues alike.
✨Tip Number 3
Highlight any previous experience in customer care. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction, as this aligns with our values at Chartwells.
✨Tip Number 4
Prepare to talk about how you manage pressure. Think of instances where you maintained high standards while working under tight deadlines, as this will demonstrate your reliability and timekeeping skills.
We think you need these skills to ace Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Porter position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Care Experience: Since delivering high-quality customer care is crucial for this role, make sure to include specific examples from your past experiences that demonstrate your ability to communicate effectively and build relationships with customers.
Show Adaptability: Emphasize your adaptability and ability to handle changing priorities. Provide examples of situations where you successfully managed unexpected challenges or changes in your work environment.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important traits for a Porter.
How to prepare for a job interview at Chartwells Careers
✨Show Your Customer Care Skills
Since the role emphasizes high-quality customer care, be prepared to share specific examples of how you've successfully handled customer requests or resolved issues in the past. This will demonstrate your ability to meet the expectations of the position.
✨Emphasize Adaptability
The job requires someone who can easily embrace changing priorities. During the interview, highlight instances where you've had to adapt quickly to new situations or tasks, showcasing your flexibility and problem-solving skills.
✨Communicate Effectively
As a Porter, you'll need to build relationships with both customers and staff. Practice clear and confident communication, and consider discussing how you've successfully collaborated with others in previous roles to achieve common goals.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are crucial for this role. Be ready to discuss your work ethic and punctuality, perhaps by sharing examples of how you've consistently met deadlines or maintained a strong attendance record in past jobs.
